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Child Care Center ✓ Licensed

Step By Step Child Care

Drexel Hill, PA · Delaware County
211 Shadeland Ave, Drexel Hill, PA 19050
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Quick Facts

Capacity
91 children
Languages
English, American Sign Language, English
Subsidized Program
Participates
Food Program
Does not participate
State Rating
4

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Contact Information

📞 (610) 623-8383
211 Shadeland Ave
Drexel Hill, PA 19050
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Licensed Child Care Center
Active License
License Number
CER-00259145
License Issued
Sep 4, 2026
Active Through
Sep 4, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 15

Reviews

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About the Provider

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One of our newer schools, our Garrett Rd facility services the following age groups : Kindergarten through 8th grade

Hours of Operation

  • Monday6:00 AM - 6:00 PM
  • Tuesday6:00 AM - 6:00 PM
  • Wednesday6:00 AM - 6:00 PM
  • Thursday6:00 AM - 6:00 PM
  • Friday6:00 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-07-10 Renewal Renewal Compliant - Finalized
2025-12-11 Allocated Unannounced Monitoring Allocated Unannounced Monitoring Compliant - Finalized
2025-07-09 Renewal Renewal Compliant - Finalized
2024-07-16 Renewal 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: At the time of the renewal inspection the certification representative observed that the facility had a policy known as Shaken Baby policy that did not address the prevention and identification of child maltreatment.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will update the shaken baby policy to address the prevention and identification of child maltreatment.
2023-07-25 Renewal Renewal Compliant - Finalized
2023-03-30 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: On 3/13/23 a parent witnessed and reported to the facility's administrative team, that staff #1 threw a toy at her toddler child #1 while yelling "NO" at her. Upon review of the toddler classroom on the recorded video, children were observed unsupervised. Staff person #1 stated she was not assigned responsibility for specific children in the group. Children were observed climbing on furniture, leaving out of the activity areas and out of staff view. Per the recorded video, the additional staff person assigned to the group was not able to be observed, also preventing her from observing full view of the additional children and the newly hired staff #1 in the room.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Each staff person will be assigned a specific group. Each staff person will know the names and whereabouts of children in assigned group. Each staff will use lanyards with a 10 card for each child in group. Staff persons will be physically present with the children in their group.
2023-03-30 Complaints- Legal Location 3270.113(b)/3270.113(c) - No physical punishment /No ridicule or threaten harm Compliant - Finalized

Regulation: 3270.113(b)/3270.113(c)

Description: No physical punishment /No ridicule or threaten harm

Noncompliance Area: On 3/13/23 a parent witnessed and reported to the facility's administrative team, that staff#1 threw a toy at her toddler child#1 while yelling "NO" at her. The allegation as reported by the parent was verified after conducting an investigation at the facility which included viewing the recorded video captured on camera, as per the parent's request. Following my facility visit the operator (LE) immediately terminated the child's enrollment. Parent was sent an email of termination effective immediately and remove all child's belongings from the facility. There was no written or verbal reason provided.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child. A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family.

Provider Response: (Contact the State Licensing Office for more information.)
The staff person was removed from that classroom and placed in another classroom to be mentored. She has completed the following trainings: Supervision; What's required (2 hours). Infant-Toddler Care: Guiding Behavior(2hours) and Infant- Toddler: Quality Supervision.
2023-03-30 Complaints- Legal Location 3270.121(a)/3270.121(b) - Review policies and procedures/Given parents in writing Compliant - Finalized

Regulation: 3270.121(a)/3270.121(b)

Description: Review policies and procedures/Given parents in writing

Noncompliance Area: As a result of an investigation conducted by the DHS-OCDEL office, a parent was emailed notice of immediate termination of service for her child. No explanation was documented or verbally discussed, despite the facility's termination policy as provided and discussed with parent at the time of the child's enrollment.

Correction Required: The operator shall review with the parent, at the time of application, the facility's general daily schedule, hours for which care is provided, fees, responsibilities for meals, clothing, health policies, supervision policies, night care policies, dismissal policies, transportation and pick-up arrangements. At the time of enrollment, a parent shall receive in writing the facility's general daily schedule, hours for which care is provided, fees, responsibilities for meals, clothing, health policies, supervision policies, night care policies, dismissal policies, transportation and pick-up arrangements.

Provider Response: (Contact the State Licensing Office for more information.)
The legal entity will ensure families are appropriately dismissed in the future. Facility will communicate with parents and provide documentation of just cause when terminating services. Facility will make every effort to maintain enrollment.
2022-08-01 Renewal Renewal Compliant - Finalized
2018-07-16 Renewal 3270.51/3270.52 - Similar Age Level/Mixed Age Level Compliant - Finalized

Noncompliance Area: At the time of the inspection (approximately 9:45 AM) the rear room adjacent to the entrance/exit of the basement had a total of 18 children in care including at least one group of two year old children.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30.When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in 3270.51 (relating to similar age level).

Provider Response: (Contact the State Licensing Office for more information.)
Director arrived in the room with the floater short;y after this violation was observed. Operations manager did assure this writer that a full staff meeting would follow that business day and that a review of the facilities procedure for coverage when a staff member is in need if a break.
2017-09-15 Renewal 3270.75(c) - Has all items Compliant - Finalized

Noncompliance Area: At the time of the inspection the first aid kits in the basement lacked one of the required items.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
The missing item was replaced and a periodic check of the kits has been added to the schedule to ensure all items are in all first aid kits at all times.
2017-09-15 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Noncompliance Area: Floor tiles in the basement level were cracked and had jagged edges.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility`s outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Tiles will be replaced and a periodic monitoring of all surfaces will be added to the schedule so that replacements and repairs will be done as needed

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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