Arbor Learning Academy
Quick Facts
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Reviews
Sanita MacWilliams was the director at a daycare in Missouri were my grandkids went. They loved her. She was helpful, wanting the kids to learn, not just watching them. She was consistent, available and helpful in all aspects of their care. Striving for continuity of care from the kids home and giving sound advice as well. Miss her and the kids do too.
Santia took extra care to ensure the health and safety of my children as well as all others. She taught not just writing, reading and art but also social skills and emotional intelligence to my children. She was easy to get along with and discuss wins and concerns. She helped steer me in the right direction to have my son who is on the spectrum diagnosed and was a huge support during that rough time. We have remained in contact even after we left her care because she is just that wonderful of a care giver and director.
Closed out of the blue with no explanation. Left with no childcare. Us parents have now learned about serious allegations of drug use, verbal abuse, sleeping teachers/director leaving small children unattended. Grateful that my child is safe and away from these people. PLEASE DO NOT SEND YOUR CHILD HERE.
Former employee. Don't recommend.
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About the Provider
Hours of Operation
- Monday6:30 AM - 6:00 PM
- Tuesday6:30 AM - 6:00 PM
- Wednesday6:30 AM - 6:00 PM
- Thursday6:30 AM - 6:00 PM
- Friday6:30 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2026-05-12 | Complaints- Legal Location | 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility | Compliant - Finalized |
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Regulation: 3270.36(b)(5)/3270.192(2)(ii) Description: HS/GED + 2 yrs/Exp, educ., training prior to facility Noncompliance Area: During the complaint investigation conducted 5/12/26, the record reviewed for staff #1 and #2 did not include verification of childcare experience for the position performing (Assistant Group Supervisor). Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Verification of childcare experience will be obtained for missing staff. |
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| 2026-05-12 | Complaints- Legal Location | 3270.52 - Mixed Age Level | Compliant - Finalized |
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Regulation: 3270.52 Description: Mixed Age Level Noncompliance Area: During the complaint investigation conducted 5/12/26, staff persons #2, #3, #4 and #5 were observed grouped together with 24 children and exceeding the maximum group size in the outdoor play space with the youngest child being a young toddler and the oldest child being prekindergarten age. Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). |
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Provider Response: (Contact the State Licensing Office for more information.) Staff have been notified that they are not to exceed the maximum group size at any given time. |
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| 2026-05-12 | Complaints- Legal Location | 3270.62(b)(2) - Toddler - 50 sq ft/child | Compliant - Finalized |
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Regulation: 3270.62(b)(2) Description: Toddler - 50 sq ft/child Noncompliance Area: During the complaint investigation conducted 5/12/26, there were 24 children present in the outdoor play space with staff person #2, # 3, #4 and #5, exceeding the capacity of the play space which is 19. Correction Required: The minimum outdoor or indoor play space required per young or older toddler is 50 square feet. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff have been notified that they are not to exceed more than 19 children on the playground. Staff have also been notified to maintain the maximum group sizes at all times. |
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| 2026-04-01 | Renewal | 3270.124(b)(2) - Physician name, address, phone | Compliant - Finalized |
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Regulation: 3270.124(b)(2) Description: Physician name, address, phone Noncompliance Area: During the renewal inspection conducted 4/1/26, the emergency contact reviewed for child #1 did not include the telephone number of the child's physician or source of medical care. Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care. |
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Provider Response: (Contact the State Licensing Office for more information.) Family will complete the form to its entirety. |
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| 2026-04-01 | Renewal | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Regulation: 3270.124(b)(7) Description: Name/address/phone release person Noncompliance Area: During the renewal inspection conducted 4/1/26, the emergency contact reviewed for child #2 did not include the address and telephone number of the individual designated by the parent to whom the child may be released. Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more information.) Director and administrative assistant will have the family complete a new emergency contact form. |
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| 2026-04-01 | Renewal | 3270.134(a) - Child's hands washed | Compliant - Finalized |
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Regulation: 3270.134(a) Description: Child's hands washed Noncompliance Area: During the renewal inspection conducted 4/1/26, Staff person #1 did not ensure the child that was getting their diaper changed, washed their hands after being diapered. Correction Required: A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member will complete Infant-Toddler Care: Daily Routines on Better Kid Care. Staff will be shown by director or administrative assistant on how to properly follow diaper changing procedures. |
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| 2026-04-01 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
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Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: During the renewal inspection conducted 4/1/26, the continuity of operations reviewed did not include backing up or retrieving health and other key records/files and managing financial issues such as paying employees and bills during the aftermath of the disaster Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. |
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Provider Response: (Contact the State Licensing Office for more information.) Director will create a continuity of operations that includes required information such as back up or retrieving health and other key records/ files and managing financial issues such as paying employees and bills during the aftermath of the diaster. |
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| 2026-04-01 | Renewal | 3270.152 - Adult Hygiene | Compliant - Finalized |
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Regulation: 3270.152 Description: Adult Hygiene Noncompliance Area: During the renewal inspection conducted 4/1/26, Staff person #1 did not wash their hands after changing a child's diaper. Correction Required: A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member will complete Infant-Toddler Care: Daily Routines on Better Kid Care. Staff will be shown by director or administrative assistant on how to properly follow diaper changing procedures. |
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| 2026-04-01 | Renewal | 3270.66(a) - Locked or inaccessible | Compliant - Finalized |
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Regulation: 3270.66(a) Description: Locked or inaccessible Noncompliance Area: During the renewal inspection conducted 4/1/26, Bleach and water spray, sanitizing spray and diaper rash cream was observed in an open unlocked closet underneath the changing table in the toddler room. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
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Provider Response: (Contact the State Licensing Office for more information.) Regional director created a toxins policy to review with the staff. Policy will be reviewed with the staff by the regional director. Toxins were locked away immediately the day of inspection. |
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| 2026-04-01 | Renewal | 3270.75(c) - Has all items | Compliant - Finalized |
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Regulation: 3270.75(c) Description: Has all items Noncompliance Area: During the renewal inspection conducted 4/1/26, the first aid kit reviewed in the second-floor preschool room did not include scissors. The first aid kit reviewed in the PreK 1 and 2 childcare spaces on the second floor did not include disposable gloves, soap or scissors. Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves. |
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Provider Response: (Contact the State Licensing Office for more information.) A list of required items will be placed in all first aid kits. All first aid kits will be properly stocked. |
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| 2026-04-01 | Renewal | 3270.77(a) - No peeling paint or plaster | Compliant - Finalized |
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Regulation: 3270.77(a) Description: No peeling paint or plaster Noncompliance Area: During the renewal inspection conducted 4/1/26, chip paint was observed on the gray wall near the sink in the 2-year-old bathroom. Chip paint was also observed on the corner of the walls near the infant crib in the Infant 2 childcare space. Chip paint was observed on the purple wall in the PreK 1 room, on the second floor and also on the mint green wall in the PreK 2 classroom on the second floor. Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. |
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Provider Response: (Contact the State Licensing Office for more information.) The chipped paint will be touched up. |
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| 2026-01-21 | Incident Investigation | 3270.113(a) - Supervised at all times | Compliant - Finalized |
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Regulation: 3270.113(a) Description: Supervised at all times Noncompliance Area: Durning the unannounced inspection conducted 1/21/26, It was observed that staff person # 1 was not supervising the children in her assigned group at all times when child # 1 was injured. Staff person # 1 was observed via footage reviewed, to be looking at her cellular phone at the time of the incident. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. |
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Provider Response: (Contact the State Licensing Office for more information.) Employee was immediately terminated after review of video. |
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| 2026-01-21 | Incident Investigation | 3270.51 - Similar Age Level | Compliant - Finalized |
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Regulation: 3270.51 Description: Similar Age Level Noncompliance Area: Durning the unannounced inspection conducted 1/21/26, it was found that staff #1 was left alone with 12 older toddlers during nap when an incident occurred where child # 1 was injured. (One child was up actively moving around and roaming the classroom when child #1 was injured while laying on their cot). Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #1 was immediately terminated after review of video. |
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| 2025-09-29 | Complaints- Legal Location | 3270.20(a)(1) - Inpatient hospitalization or ER treatment of child | Compliant - Finalized |
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Regulation: 3270.20(a)(1) Description: Inpatient hospitalization or ER treatment of child Noncompliance Area: During the complaint investigation conducted 9/29/25, it was found that the operator did not notify the regional office within 24 hours of an incident that occurred on 8/21/25 in which child # 1 sustained an injury at the facility while playing on the outdoor play area equipment (seesaw) which required emergency treatment. Correction Required: The operator shall immediately notify a child's parent and shall telephone notice to the appropriate regional office within 24 hours if a child in care at the facility is hospitalized or receives emergency room treatment. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #1 is no longer employed with our facility with all previous contracts voided. |
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| 2025-04-02 | Renewal | 3270.124(b)(4)/3270.182(3) - Written consent/Consent for emergency medical care required prior to admission | Compliant - Finalized |
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Regulation: 3270.124(b)(4)/3270.182(3) Description: Written consent/Consent for emergency medical care required prior to admission Noncompliance Area: During the renewal inspection conducted 4/2/25, the emergency contact reviewed for child #2 did not include the written consent signed by a parent for emergency medical care. Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission. |
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Provider Response: (Contact the State Licensing Office for more information.) Child 2 emergency contact review has been signed by the parent for medical care. |
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