EXCEL #13 - Burgaw NC Five Star Center License

1001 RHODES AVENUE , BURGAW NC 28425
(910) 259-3411
4 Reviews

About the Provider

Description: EXCEL #13 is a Five Star Center License in BURGAW NC, with a maximum capacity of 155 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.

Program and Licensing Details

  • License Number: 71000252
  • Capacity: 155
  • Age Range: 0 through 12
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • Transportation: Yes
  • Current License Issue Date: 2022-02-20
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-04-15 Unannounced Inspection No 0426-146L
2026-02-20 Unannounced Inspection No
2026-01-28 Unannounced Inspection Yes
2026-01-28 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the infant and toddler classroom, pampers wrapped in torn plastic were stored under the diaper changing table accessible to children.
2026-01-28 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member did not have an annual health questionnaire updated.
2026-01-28 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not have required Emergency Information updated annually.
2026-01-28 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid certification expired on October 18, 2025, and one staff member who was hired on July 25, 2025, did not complete First Aid training.
2026-01-28 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR certification expired on October 18, 2025, and one staff member hired on July 24, 2025, did not complete CPR training.
2025-09-18 Unannounced Inspection No 0925-136L
2025-08-05 Unannounced Inspection Yes
2025-08-05 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. The light is not working in space #8, vinyl couch is peeling in space #3, and the fence area by space #7 needs repairing or replaced.
2025-08-05 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep chart for an 11 month old was not available for review.
2025-07-15 Unannounced Inspection No 0725-152A
2025-03-04 Unannounced Inspection Yes
2025-03-04 Violation 603 15A NCAC 18A .2824(a)&(b)
All floors and floor coverings were not in good repair. Floors throughout the facility observed with scuffing and wear. Environmental Health Specialist)EHS) also noted floors not being in good repair on the sanitation inspection completed on March 3, 2025.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

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Tykesha 2021-11-09 19:24:49
I am an employee

I was employed at excel for 1year and my kids attending as well ! Loving the staff and kids ! Staff is amazing ,directors have no idea how to run a business. ! I recently have been terminated as of may 1 2021 without any notice until I asked that following Tuesday was I terminated, my 1 year son has also been forced to leave the daycare because I have found a better opportunity that’s willing to pay more so I can provide for my kids and keep them happy as well. Cooperate stated this was not a rule or it wasn’t written down anywhere that this was something they leave up to the directors to decide whenever they like to .Every employee that I know that work there as of now ! Is dying to get more benefits more pay and more help to fulfill their jobs! Instead they are just kicking children out to keep employees under their colt. I wouldn’t recommend anybody working here if you have children

90 out of 181 think this review is helpful
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Chazmin 2020-04-07 16:51:25
I am an employee

I absolutely love it here. I literally started from the bottom and worked my way up within this company. The staff is super friendly and they use teamwork. I look forward to building with this company.

123 out of 249 think this review is helpful
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Happy Excel Parent 2020-04-07 14:13:25
I have used this provider for more than 6 months

My child attends this facility and absolutely loves it . My little one is in the preschool after school program and cries when I pick her up because she never wants to leave. Yes they have been through more teachers than we would like but each one has been nothing but accommodating and nice . I’m sorry that the previous family didn’t share the same great experiences my child does . Ive personally seen the lead teacher go out of her way for the students in the class . The lead teacher always has wonderful activities planned and the Assistant teacher teaches them French during circle time , my child actually learns . Excel Learning Center thank you for loving and nurturing  each and every child keep doing what you’re doing !!!!

107 out of 220 think this review is helpful
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Chris 2020-02-08 04:23:32
I have used this provider for more than 6 months

This center is horrible. My special needs son goes to the pre k after school program there after they insisted on him being removed from nc pre-k class because they couldn't handle him. He now only attends the after school program. He has to wear diapers and everyday I come to pick him up, I have to ask the teacher to change him and she rolls her eyes every time. The class size is ridiculous. There is no structure whatsoever. The teacher is always on her cell phone and at times has it on speaker for the class to hear her entire volgure conversation. His teacher is very rude to the parents. The lead teacher wears shirts three sizes too small with her huge stomach hanging out everyday. When I come to pick him up he's sitting in the reading center chewing on a toy of some sort. The only reason he is still there is because Little Town has no openings yet, he's on the waiting list though.

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