Description: RISE N SHINE is a Child Care Center in PHOENIX AZ, with a maximum capacity of 174 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0157311 | 2025-08-08 | Monitoring | Complete |
| Initial Comments: There were no deficiencies observed at the time of the Van inspection conducted on 8/8/2025, and are subject to changes pending programmatic review. The Notice Of Inspection Rights was provided to the licensee at the time of the inspection. | |||
| INSP-0137371 | 2025-07-25 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/25/2025 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was emailed to the director. The Notice Of Inspection Rights was provided to the licensee at the time of the inspection. The fingerprint clearance cards for 4 of 4 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed, but are not limited to: *Ensure the outdoor activity area is free of hazards. *Ensure lesson plans are posted. *Ensure materials are maintained. *Ensure screen time is documented on the lesson plan. | |||
| INSP-0131077 | 2025-05-08 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a complaint investigation for Complaint #00129862 . A full inspection was not conducted at this time. There were no deficiencies observed at the time of complaint investigation #00129862 conducted on 5/8/2025 and are subject to changes pending programmatic review. Please submit the Written Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Infants,1-year-old children, 2-year-old children,3-year-old children, 4-year-old, and 5-year-old children met the required staff to child ratios. There were 4 staff interviewed during this investigation. The Compliance Officer contacted the complainant via phone on 5/5/2025. Documentation observed was facility video footage. Upon completion of complaint investigation #00129862, it was determined from observation, interview, and video that 1 of 1 allegations was unable to be substantiated. | |||
| INSP-0047374 | 2024-08-21 | Modification | Complete |
| Initial Comments: There were no deficiencies observed at the time of the Van Inspection conducted on 8/21/2024 and are subject to changes pending programmatic review. A full inspection was not conducted at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: *Ensure the first aid kit contains all of the required items. *Ensure Emergency Information and Immunization Records are located in the vehicle. | |||
| INSP-0046436 | 2024-07-29 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/29/2024 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Survey was emailed to the director. Please complete within 10 days of receipt. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: *Ensure the back of the Criminal History Affidavit is in the file. *Des group sizes were observed at the time of the inspection. Compliance Officer #1 is Stephanie Jake. Compliance Officer #2 is Pat Morgan-Martinez. | |||
| INSP-0044271 | 2024-05-31 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a complaint investigation #00084750. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Infants: 2:11 1-year-old children: 1:13 2-year-old children: 1:10 3-year-old and 4-year-old children: 2:19 5-year-old children: 1:12 There were 5 staff interviewed during this investigation. There were 4 staff files reviewed during this investigation. Documentation observed were staff files and rosters. Upon completion of the complaint investigation #00084750, it was determined from observation, interview, and documentation, that 5 of 5 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed at the time of complaint investigation #00084750 conducted on 5/31/2024 and are subject to changes pending programmatic review. During the exit interview, the following items were discussed but are not limited to: * Ensure a copy of the back of the fingerprint clearance card is in the staff file. Compliance Officer #1 is Stephanie Jake. Compliance Officer #2 is Pat Morgan- Martinez. | |||
| INSP-0042344 | 2024-04-02 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint investigation #00082035 and complaint investigation #00081939. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Infants: 2:10 1-year-old children: 2:7 2-year-old children: 2:10 3-year-old and 4-year-old: 2:29 School-age children: 1:22 There were 6 staff interviewed during this investigation. There was 1 staff file reviewed during this investigation. The Compliance Officer contacted the complainant for complaint # 00081939 via telephone on 4/2/2024 and the Compliance Officer was unable to contact the complainant for complaint #00082035 after two attempts on 4/2/2024. Documentation observed were ratios, rosters, staff files, video, and classroom observation notes. Upon completion of the complaint investigation #00081939 and complaint investigation #00082035, it was determined from observation, interview, video, and documentation, that 1 of 5 allegations were substantiated. The following deficiencies were observed at the time of complaint #00082035 and complaint #00081939 investigations conducted on 4/02/2024 and are subject to changes pending programmatic review. Compliance Officer #1 is Stephanie Jake. Compliance Officer #2 Pat Morgan- Martinez. | |||
| INSP-0035413 | 2023-12-05 | Monitoring | Complete |
| Initial Comments: No deficiencies were observed at the time of the Monitoring Inspection conducted on 12/5/2023 and are subject to changes pending programmatic review. A full inspection was not conducted at this time. During the exit interview, the following items were discussed but are not limited to: *Ensure feeding instructions are posted in the classroom. Compliance Officer #1 is Stephanie Jake. Compliance Officer #2 is Denise Ruffalo. | |||
| INSP-0033581 | 2023-10-13 | Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Monitoring Inspection conducted on 10/13/2023 and are subject to changes pending programmatic review. A full inspection was not conducted at this time. Please submit the Written Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. During the exit interview, the following items were discussed but are not limited to: *Ensure there are 18 inches between sleeping mats. Compliance Officer #1 is Stephanie Jake. Compliance Officer #2 is Pat Morgan- Martinez. | |||
| INSP-0030037 | 2023-07-31 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/31/2023 and are subject to changes pending programmatic review. The Plan of corrections will not be accepted at this time. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was completed at the time of the inspection. The DES Contact form was completed at the time of the inspection. The fingerprint clearance cards for 6 of 6 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: *Ensure that hand sanitizer is not accessible to enrolled children. *Ensure that cleaning equipment is not accessible to enrolled children. *Ensure that the Illness Log is completed. *Ensure Emergency cards are completed. *Ensure that parents are signing enrolled children in and out with the correct signature and time. *Ensure that room temperatures stay below 82 degrees. *Ensure that unused electrical outlets are covered with a safety plug. *Ensure that DCS forms are updated. Compliance Officer #1 is Stephanie Jake. Compliance Officer #2 is Denise Ruffalo. | |||
| INSP-0029987 | 2023-07-20 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint # 00060940 and # 00060607 investigations on 7/20/23. The investigation was completed on 7/27/23. A full inspection was not conducted at this time. The Plan of Corrections will not be accepted at this time. Ratios observed were: Infants: 1:5 Infants: 2:11 1-year-old and 2- year old children: 1:12, then 2:12 2-year-old children:1:8 3-year-old children: 2:17 4-year-old children: 1:13 School-Age children: 1:13 There were 9 staff interviewed during this investigation. There was 1 staff file reviewed during this investigation. The Compliance Officer contacted Complainant #1 via telephone on 6/30/2023 and Complainant #2 on 7/20/2023. Documentation observed included: Feeding instructions, IEP, staff files, children's emergency cards, rosters. Upon completion of the complaint investigation # 00060940 and # 00060607, it was determined from staff interview, facility documentation, and the Compliance Officer's and Compliance Officer Supervisor's observations, that the 13 combined allegations lacked sufficient evidence to be substantiated. The following unrelated deficiencies were observed at the time of complaint # 00060940 and # 00060607 investigation conducted on 7/20/2023 and are subject to changes pending programmatic review. The Compliance Officer is Stephanie Jake. The Compliance Officer Supervisor is Peggy Kraus | |||
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They are unprofessional, shady, and immature. They blame everything on their teachers and lack any communication skills. From what I've seen, they have no idea how to run this type of business and do things half-assed and carelessly. They would rather make excuses than actually own up to the issue and fix the problem. Constantly out of ratio, passed out moldy food, left my child in piss clothes all day. Don't take your child here if you value the type of care they receive.