Ywca Of Hanover Day Care
Quick Facts
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Reviews
My child attended this program for a little over a year before I removed him. We were told on several occasions that my son had ADHD and I needed to contact LIU to come exam my son (the YWCA told me this needed to be done) I was also told I needed to seek a physiologist for my son (who mind you is 3 years old) This was very upsetting, you are not doctors most of you aren't even qualified to be teaching at this facility. It is extremely under staffed and they let it be known. They do not take the children outside, they keep them locked up inside even on nice days. I chose this facility/program because I know several people who used it in the past and they were very pleased. To my understanding the staff that used to work there are no longer there, and it shows ! This place has went downhill fast. Please do not send your children here, I will NEVER recommend or do business of any kind with the YWCA of Hanover PA. Oh and my son was examed as requested by the YWCA and nothing was found wrong with him. If they can't "mold" your child into a robot they force you into seeking outside help. DO NOT GO HERE !!!!
This used to be a wonderful establishment until recently. Lots of well qualified staff is gone and the new ones do not seem to have knowledge of dealing with children. The current director is bias and unfit for her position. If you question her ethics she is quick to retaliate. It's a wonder they haven't lost all of the longtime parents.
I would not recommend the YWCA for child care services. They have done things that would cause their facility to shut down if the parent would have complained. They do not care about the wellbeing of the children. The teachers or director are not qualified to deal with all types of children and they make it known. The push the kids they cannot deal with into other classrooms as a punishment. They have embarrassed a child I know of in so many ways. I understand how kids are, but if you are qualified to deal with kids you would know how to handle the situation. I have stopped supporting the YWCA due to these issues. Keep your kids away from this facility!
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About the Provider
Hours of Operation
- Monday6:00 AM - 6:00 PM
- Tuesday6:00 AM - 6:00 PM
- Wednesday6:00 AM - 6:00 PM
- Thursday6:00 AM - 6:00 PM
- Friday6:00 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2026-01-16 | Unannounced Monitoring | 3270.191/3270.192(4) - Individual Records/CPSL information | Compliant - Finalized |
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Regulation: 3270.191/3270.192(4) Description: Individual Records/CPSL information Noncompliance Area: At the time of inspection, staff person #1 did not have a complete individual file. The file for staff person #1 was not complete with a signed and dated disclosure statement, DHS FBI Clearance, and NSOR Certificate. The missing documents were located in either a different office of the facility with an HR personnel and/or in staff person #1's personal binder. (This was corrected on site by placing all required documents in an individual file for staff person #1.) Correction Required: An individual record is required for each facility person. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person 1 provided documentation on site to be placed in file |
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| 2025-12-19 | Renewal | 3270.123(a)(7) - Services considered extra | Compliant - Finalized |
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Regulation: 3270.123(a)(7) Description: Services considered extra Noncompliance Area: The service agreements on file for children #1, #,2, #3, and #7 do not specify services which are to be considered as extra. Correction Required: An agreement shall specify the services which are to be considered as extra. |
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Provider Response: (Contact the State Licensing Office for more information.) Provider fixed forms for all enrolled children by adding the word "none" to the area regarding extra services and provided parents with original agreements. |
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| 2025-12-19 | Renewal | 3270.124(b)(6) - Insurance coverage information | Compliant - Finalized |
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Regulation: 3270.124(b)(6) Description: Insurance coverage information Noncompliance Area: The emergency contact form on file for child #2 does not include the policy number for a child under a family policy or Medical Assistance benefits. Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable. |
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Provider Response: (Contact the State Licensing Office for more information.) Emergency contact for child #2 now has the policy number for the child on the correct line (it was written on the incorrect line). |
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| 2025-12-19 | Renewal | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Regulation: 3270.124(b)(7) Description: Name/address/phone release person Noncompliance Area: The emergency contact forms on file for children #2, #3, #4, #5, and #6 do not include the address of the individual designated by the parent to whom the child may be released. Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more information.) Addressed of individuals designated by the parents to whom the child may be released was added to the forms for children 2-6. |
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| 2025-12-19 | Renewal | 3270.133(7) - Medication log | Compliant - Finalized |
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Regulation: 3270.133(7) Description: Medication log Noncompliance Area: A medication log for child #8 has not been established by the operator for prescription medication on site. Correction Required: An operator is responsible to establish and maintain a medication log if prescription or nonprescription medication is administered. |
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Provider Response: (Contact the State Licensing Office for more information.) Medication log was established for child 8 and stored with medications. |
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| 2025-12-19 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Regulation: 3270.76 Description: Building Surfaces Noncompliance Area: It was observed in the toddler 2 classroom, a buildup of dirt and dust on the toy shelves accessible to children. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) All toy shelves have been cleaned and sanitized in all classrooms. |
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| 2025-12-19 | Renewal | 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance | Compliant - Finalized |
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Regulation: 3270.95(a)/3270.95(b) Description: Devices must be compliant/Director or designated staff person ensure compliance Noncompliance Area: Operability of the fire detection devices were not tested every 30 days. Testing was documented to have lapsed 11/12/25 - 12/16/25. Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. |
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Provider Response: (Contact the State Licensing Office for more information.) Fire detection device was tested on 1/9/26. |
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| 2025-07-15 | Unannounced Monitoring | 3270.192(2)(ii) - Exp, educ., training prior to facility | Compliant - Finalized |
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Regulation: 3270.192(2)(ii) Description: Exp, educ., training prior to facility Noncompliance Area: The individual files for staff persons #4 and #5 did not include verification of child care experience prior to service at the facility. Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff members #4 and #5 files now include their verification of child care experience, education and training. Staff person #4 is no longer employed. |
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| 2025-07-15 | Unannounced Monitoring | 3270.31(e)(4)(i) - Age and Training | Compliant - Finalized |
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Regulation: 3270.31(e)(4)(i) Description: Age and Training Noncompliance Area: The file for staff person #1 included a pediatric first aid and CPR training certificate which was not updated before the expiration of the previous certificate. The current first-aid and CPR training certificate for staff person #1 is dated 6/13/25 and the previous first-aid and CPR training certificate was dated7/26/22. The file for staff person #2 included a pediatric first aid and CPR training certificate which was not updated before the expiration of the previous certificate. The current first-aid and CPR training certificate for staff person #2 is dated 1/7/25 and the previous first-aid and CPR training certificate was dated 12/7/22. Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. |
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Provider Response: (Contact the State Licensing Office for more information.) All personnel will complete training conducted by a qualified professional in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR). Staff members will be responsible for maintaining valid certifications and must renew their pediatric first aid and CPR credentials on or before the expiration date of their current certification. |
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| 2025-07-15 | Unannounced Monitoring | 3270.31(f) - Health and Safety Training | Compliant - Finalized |
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Regulation: 3270.31(f) Description: Health and Safety Training Noncompliance Area: Staff person #6 has not completed the following required pre- service training within 90 days of their date of hire (see LIS code sheet): (Health and Safety). Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Until such time as the required training has been completed, staff person #6 must be supervised, when interacting with children at a minimum by, an AGS who has completed all preservice trainings and has all qualifications to care for children unsupervised. If there are no staff person(s) available to supervise staff person #6, staff person #6 may not work in a child-care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #6 will complete the required health and safety training, and will not be alone until the training is completed. |
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| 2025-07-15 | Unannounced Monitoring | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: Staff person #3 did not complete mandated reporter training within 60 months of the previous training. The current training on file was completed on 3/7/25 and the previous training was completed on 3/2/2020. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member #3 has completed their mandated reporter training 3/7/25. |
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| 2025-06-23 | Complaints- Legal Location | 3270.113(d) - No harsh language | Compliant - Finalized |
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Regulation: 3270.113(d) Description: No harsh language Noncompliance Area: It was indicated by two staff members that staff person #1 was heard speaking to a child using inappropriate language. Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 was terminiated as soon as admin was made aware of the situation |
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| 2024-12-17 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
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Regulation: 3270.103 Description: Small Toys and Objects Noncompliance Area: It was observed in the Toddler 2 classroom, plastic grocery bags were stored in an unlocked cupboard and accessible to young toddlers. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more information.) Locks will be placed on the cupboards and bags will be kept inaccessible. |
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| 2024-12-17 | Renewal | 3270.31(f) - Health and Safety Training | Compliant - Finalized |
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Regulation: 3270.31(f) Description: Health and Safety Training Noncompliance Area: Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): Health and Safety Training. Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff person #1 will have until 1/18/25 to complete the required training. Until such time as the required training has been completed, staff person #1 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #1, staff person #1 may not work in a child-care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 will complete all required professional development training and will be supervised by a qualified staff member. |
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| 2024-12-17 | Renewal | 3270.31(f) - Health and Safety Training | Compliant - Finalized |
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Regulation: 3270.31(f) Description: Health and Safety Training Noncompliance Area: Staff person #2 did not complete the required Health and Safety training within 90 days of their hire date (see LIS sheet). The completed Health and Safety training for staff person #2 is dated 10/9/24. Staff person #3 did not complete the required Mandated Reporter training within 90 days of their hire date (see LIS sheet). The completed Mandated Reporter training for staff person #3 is dated 12/13/24. Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #2 and #3 has completed all trainings. |
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