U-gro Learning Centres

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: On 4/22/26 it was observed that there was not 2 feet on 3 sides of the nap cots in the Monkeys (PreK), Ducks (toddlers), and Lambs (older infant) classrooms.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Regulation: 3270.61(h)

Description: Exceeding Capacity

Noncompliance Area: On 4/22/26, it was verified through staff interviews and classroom documentation that there were 31 children present in the Caterpillar/Preschool classroom, which is licensed for 24, during the morning.

Correction Required: The capacity established for an indoor space may not be exceeded except in situations described in § 3270.61(h)(1-3)

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: On 4/15/26, it was verified through staff interviews that on April 8, 2026, child 1 climbed over the fence between the toddler and preschool playgrounds, in the afternoon (between 3:45 and 4 PM), and was unsupervised on the toddler playground for approximately 15 minutes before they were noticed and brought inside by another classroom. Staff were unaware the child was missing until the child was returned to the classroom approximately 30-45 minutes after they went missing. Staff could not state which teacher was the child's primary care provider at the time they went missing.

Correction Required: 1: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. 2: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. Tier 1: Children must be supervised at all times. Tier 2: The legal entity must arrange for all facility staff to receive a minimum of two hours of in person training regarding supervision of children while on the playground as well as Technical Assistance visits. The legal entity must receive DHS approval of the training content prior to scheduling the training. The facility must participate in Technical Assistance and implement strategies and suggestions as suggested during the course of the TA visits. Tier 3: The legal entity must submit documentation in a format approved by DHS proving that the facility procedure for tracking transitions to and from the playground where every child is accounted for going to the playground and returning. The legal entity will confirm continuing compliance by sending copies of the documentation to the Regional Office of Child Development and Early Learning on a weekly basis for a period of three months after DHS approves the documentation format. Tier 4: Staff will have assigned primary care groups that will be documented by carrying name to face cards on their person at all times while the child is in their primary care group.

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: On 3/27/26 it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 24 was observed working at the facility and did not have a signed, dated disclosure statement on file. Staff person 27 was observed working alone in the Butterfly classroom and did not have an NSOR (National Sex Offender Registry) certificate on file. Staff person 27 may not return to work in a childcare position until completed NSOR certificate is on file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person #27 -- may not work in a child care position at the facility.

Regulation: 3270.31(e)(1)(iv)

Description: Age and Training

Noncompliance Area: On 2/25/26, it was observed that staff persons 14, 16, 18, and 19 did not have record of 12 training hours completed in the previous 12 months.

Correction Required: Training conducted with audio-visual materials recognized by child care professionals is acceptable and may count toward the annual requirement for 12 clock hours of child care training.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: On 2/25/26, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 22 was observed working in the Ladybug classroom and did not have a signed, dated disclosure statement on file. Staff person 23 was observed working in the Monkey classroom and did not have Child Abuse Clearance on file. Staff person 23 may not return to work in a childcare position until their child abuse clearance is on file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 23 may not work in a child care position at the facility.

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: On 1/16/26, it was observed that staff person 7 had a health assessment on file that expired on 8/8/25 that was not updated until 1/30/26.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Regulation: 3270.31(e)(4)(ii)

Description: Fire safety - 1 yr.

Noncompliance Area: On 1/16/26 it was observed that staff persons 2, 14, and 16 did not have record of fire safety training in the previous 12 months.

Correction Required: Staff persons shall participate, at least annually, in fire safety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: On 1/16/26, it was observed that staff person 4 did not complete part 2 of the Health and Safety training within 90 days of hire.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10.

Regulation: 3270.31(f)(10)

Description: Health and Safety Training - Pediatric First Aid and CPR

Noncompliance Area: On 1/16/26, it was observed that staff person 10 did not have record of completion of pediatric first aid and CPR within 90 days of hire.

Correction Required: Staff persons shall complete professional development in the topic of pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: On 1/16/26, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 7 had a state police clearance on file that expired on 4/9/20 that was not updated until 6/7/25.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).

Regulation: 3270.37(c)

Description: Aides supervised all times

Noncompliance Area: On 1/16/26, it was observed that staff persons 5 and 10 were working unsupervised in the Duck classroom. Staff persons 5 and 10 only have paperwork on file that meet Aide qualifications.

Correction Required: An aide or a combination of aides shall be supervised at all times by a staff person qualified at minimum as an assistant group supervisor.

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: On 12/3/25, it was observed that staff person 35 only had 1 written nonfamily reference on file. One additional reference is needed.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: On 12/3/25, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 35 was observed working with children and did not have a NSOR (National Sex Offender Registry) certificate on file. Staff person 35 may not return to working with children until NSOR certificate is on file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 35 may not work in a child care position at the facility.

Regulation: 3270.71

Description: Heat Source

Noncompliance Area: On 11/14/25, it was observed that the door to the kitchen area was open allowing accessibility to the kitchen stove.

Correction Required: Hot water pipes and other sources of heat exceeding 110° F that are accessible to children shall be equipped with protective guards or shall be insulated to prevent direct contact.