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Child Care Center ✓ Licensed

The Willow School

Norristown, PA · Montgomery County
401 Dekalb St 2ND FL, Norristown, PA 19401
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Quick Facts

Capacity
132 children
Languages
English, English, Spanish
Subsidized Program
Participates
Food Program
Does not participate
State Rating
4

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Contact Information

📞 (610) 292-0100
401 Dekalb St, 2ND FL
Norristown, PA 19401
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Licensed Child Care Center
Active License
License Number
CER-00243002
License Issued
Aug 31, 2025
Expired
Aug 31, 2026
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 17

Reviews

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About the Provider

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Our school is committed to preparing children for success in primary school by providing a standard of excellence in academic rigor alongside a delightful, engaging, and fun environment. At the Willow School we are dedicated to maintaining a community where we focus on the whole child. We provide high quality faculty utilizing effective learning tools in an effort to foster independent thinking, creativity, responsibility and respect for others.

Hours of Operation

  • Monday7:00 AM - 5:30 PM
  • Tuesday7:00 AM - 5:30 PM
  • Wednesday7:00 AM - 5:30 PM
  • Thursday7:00 AM - 5:30 PM
  • Friday7:00 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-07-28 Renewal 3270.103 - Small Toys and Objects Compliant - Finalized

Regulation: 3270.103

Description: Small Toys and Objects

Noncompliance Area: During the inspection on 7/28/26 plastic bags were observed in the toddler A and Toddler B classrooms on the bottom shelf of the cubbie units.

Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
The plastic bags were removed from the areas and parents will be asked to send in extra clothes in a non-plastic bag. Staff were informed to check the classroom daily to ensure plastic bags are not accessible to the children.
2026-07-28 Renewal 3270.104(a) - Clean, good repair, proper size Compliant - Finalized

Regulation: 3270.104(a)

Description: Clean, good repair, proper size

Noncompliance Area: During the inspection on 7/28/26 a cubbie unit with a tipping hazard was observed in the school age room.

Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.

Provider Response: (Contact the State Licensing Office for more information.)
The cubbie unit will be secured to the wall.
2026-07-28 Renewal 3270.131(d)(5) - Immunization record Compliant - Finalized

Regulation: 3270.131(d)(5)

Description: Immunization record

Noncompliance Area: During the renewal inspection on 7/28/26 the immunization record for child #1 did not include Hepatitis A vaccine.

Correction Required: A health report shall include a review of the child's immunized status according to recommendations of the ACIP.

Provider Response: (Contact the State Licensing Office for more information.)
The parents of child #1 will be contacted to obtain verification of immunizations including Hep A or a statement from the parent will be obtained expressing their reason for not having the Hep A vaccination.
2026-07-28 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: During the renewal inspection on 7/28/26 and 7/29/26 the file for staff person #1 and #2 did not have a current health assessment. The health assessment for staff person #8 did not have the staff person's name or the phone number and address of the physician who completed the health assessment.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
All staff listed will provide a current health assessment and it will be placed in the staff file.
2026-07-28 Renewal 3270.151(c)(3)/3270.151(c)(5) - Exam communicable disease/Physician/CRNP assessment Compliant - Finalized

Regulation: 3270.151(c)(3)/3270.151(c)(5)

Description: Exam communicable disease/Physician/CRNP assessment

Noncompliance Area: During the renewal inspection on 7/28/26 and 7/28/26 the health assessment for staff persons #3 and #9 did not include an examination for communicable diseases and the results of that examination or the physician's or CRNP's assessment of the person's suitability to provide child care.

Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #3 will obtain verification from the physician's office of being free from communicable diseases and their suitability to provide child care.
2026-07-28 Renewal 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: During the renewal inspection on 7/28/26 and 7/29/26 the file for staff person #10 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
The director will obtain two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person for staff person #10.
2026-07-28 Renewal 3270.27(a)(6) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(6)

Description: Emergency plan

Noncompliance Area: During the renewal inspection on 7/28/26 and 7/29/26 a drill in the emergency plan had not been conducted for the past year.

Correction Required: Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
A drill will be held in the emergency plan. The drill will be logged and placed on file.
2026-07-28 Renewal 3270.27(b)/3270.27(c) - Plan reviewed/updated annually/Training regarding plan Compliant - Finalized

Regulation: 3270.27(b)/3270.27(c)

Description: Plan reviewed/updated annually/Training regarding plan

Noncompliance Area: During the renewal inspection on 7/28/26 the emergency plan had not been updated to reflect changes in staffing at the facility, and a section of the plan was missing. Staff persons #1 and #10 had not been trained in the emergency plan.

Correction Required: The operator shall review the emergency plan at least annually and update the plan as needed. The operator shall document in writing each review and update of the emergency plan and kept on file at the facility. The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
The emergency plan was updated by the director. The plan will include all required areas under 3270.27. The director and operator will review the updated plan with all staff during the 7/30/26 staff meeting. Documentation of the training will be placed on file at the facility.
2026-07-28 Renewal 3270.27(f) - Emergency plan Compliant - Finalized

Regulation: 3270.27(f)

Description: Emergency plan

Noncompliance Area: The operator did not have verification that the previous emergency plan was mailed to Norristown Borough office and to The Montgomery County Emergency Management Agency. The mail delivery form will be maintained on file.

Correction Required: The operator shall send a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.

Provider Response: (Contact the State Licensing Office for more information.)
The operator will send a copy of the updated emergency plan to Norristown Borough office and to The Montgomery County Emergency Management Agency. The mail delivery form will be maintained on file.
2026-07-28 Renewal 3270.31(e)(4)(iv)/3270.115(a)(8) - Water safety/Included in ratio/annual training Compliant - Finalized

Regulation: 3270.31(e)(4)(iv)/3270.115(a)(8)

Description: Water safety/Included in ratio/annual training

Noncompliance Area: During the renewal inspection on 7/28/26 and 7/29/26 the water safety training for staff persons #4 #5 #7 (Counted in the staff swim ratio) had been obtained online and was not conducted by a certified lifeguard.

Correction Required: Competence in water safety instruction is demonstrated by the completion of basic instruction in water safety from a certified lifeguard. A facility person who is counted in the staff-child swimming ratio shall annually complete water safety instruction.

Provider Response: (Contact the State Licensing Office for more information.)
The facility has a certified lifeguard on staff who will conduct a water safety for all staff counted in the swim staff child ratio. Children at the facility will not go swimming unless all staff counted in the ratio have obtained the new water safety training by the certified lifeguard and all swim regulation under 3270.115 are met.
2026-07-28 Renewal 3270.36(b)(5) - HS/GED + 2 yrs Compliant - Finalized

Regulation: 3270.36(b)(5)

Description: HS/GED + 2 yrs

Noncompliance Area: During the renewal inspection on 7/28/26 staff person #6 was functioning as and AGS and did not have verification of 2 years experience with children.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #6 will now function as an aid and will not work alone until verificatrion of 2 years of experience working with children is obtained,
2026-07-28 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: During the inspection on 7/28/26 cleaning wipes were observed on a cabinet area accessible to children in the toddler/infant bathroom area.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
The cleaning wipes were immediately removed on 7/28/29. The director will remind to staff to ensure no cleaning products are left in the reach of children including the bathroom spaces.
2026-07-28 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: During the inspection on 7/28/26 the wall next to the sink area in the pre-k classroom had areas were water, dirt and soap from handwashing and splashed and built up.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The wall will be washed and or painted (if required) to ensure it is clean.
2026-07-28 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the renewal inspection on 7/28/26 chipped paint was observed in the Toddler A bathroom.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
The paint will be repaired and repainted.
2026-04-07 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: During the inspection on 4/7/26 the operator did not have a current fire alarm inspection report for the facility.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Moving forward the director will be sure to follow up with property management A month in advance to ensure that the fire alarm inspection happens in a timely. Manner so that we remain in compliance with the standards of 1016 C. Of the act, 62 PS and 1016 C and the safety of the children and staff in the facility.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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