Tender Loving Care Childrens Center
Quick Facts
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Reviews
Two months ago, we rented an apartment down the street from this daycare and have a child that would be the perfect age to start attending. The proximity of the daycare was actually an influence in our decision to rent in the area. After having moved in and seeing the interactions for only a few days, we were horrified and immediately regretted our decision and wish we had done more research to move close to a reputable daycare instead. Every day as my husband works from home he listens to and watches these children be screamed at and treated rudely by their caregivers every time they are aloud out to play in the yard, one young woman in particular screams at the children rudely every single time we have seen her interacting with them. The road in front of the daycare, and bordering a very busy busway, is not dealt with safely and we routinely hear cars honking at the children or the "caregivers" for blocking traffic unsafely, or squealing tires as cars fly down this road and the children aren't being attended to safely. After having seen what occurs just outside the daycare, we were quite horrified by how the children could be treated inside. After several months of living in the neighborhood, what we see occurring on a daily basis is more than just concerning and parents considering this as a safe place for their children need to be made aware of this safety hazard. Parents beware when choosing this daycare, there are so many options, don't let these be the people you trust to care for your children.
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About the Provider
Hours of Operation
- Monday6:30 AM - 6:00 PM
- Tuesday6:30 AM - 6:00 PM
- Wednesday6:30 AM - 6:00 PM
- Thursday6:30 AM - 6:00 PM
- Friday6:30 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2026-07-21 | Renewal | 3270.106(f) - 2 feet apart | Compliant - Finalized |
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Regulation: 3270.106(f) Description: 2 feet apart Noncompliance Area: In the preschool room, there was less than 2 feet of space on three sides of the rest equipment observed being used by 2 children in care. Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use. |
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Provider Response: (Contact the State Licensing Office for more information.) The child's sleeping bag had only 2 sides that were 2 or more feet apart. The bag was immediately positioned in a proper, safe manner, with 2 feet of space on at least 3 sides. |
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| 2026-07-21 | Renewal | 3270.171(c) - Safe routes posted | Compliant - Finalized |
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Regulation: 3270.171(c) Description: Safe routes posted Noncompliance Area: Written notification of safe routes was not posted in the child care facility. Correction Required: Written notification of safe routes shall be posted by the operator at a conspicuous location in the child care facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Our safe drop-off and pick-up procedure did not include safe routes. We devised a new and more detailed policy, including all safe routes and I gave one to every family and posted the new policy beside our 3 doors/exits. |
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| 2025-12-17 | Allocated Unannounced Monitoring | Allocated Unannounced Monitoring | Compliant - Finalized |
| 2025-07-18 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Regulation: 3270.76 Description: Building Surfaces Noncompliance Area: There were prickly weeds growing along the fence in the back of the outdoor play space; an open ground drainage pipe by the walkway to the outdoor play space; (2) water-stained ceiling tiles in the PS room and (5) water-stained ceiling tiles in the OT room. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) The drainage pipe was covered immediately, as was the prickly weeds were pulled and/or cut down around the fence of our outdoor play space. The water-stained ceiling tiles in the PS and toddler rooms were cleaned and repainted. |
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| 2024-07-30 | Renewal | 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Regulation: 3270.124(f)/3270.181(c) Description: Updated every 6 months/Emergency info/agreement updated 6 mos Noncompliance Area: The emergency contact information for child #1 was not reviewed by a parent at least once in a 6-month period between 5/3/2023 to 4/18/2024. Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more information.) On our inspection renewal day (7/30/2024) I had the parent of this child review the files contents and complete the proper form stating it was reviewed. The form was signed and dated and placed in the child's file. This will be done at least every 6 month or sooner of there's any changes that occur. |
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| 2024-07-30 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
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Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: The operator's policy and procedure to identify the prevention of shaken baby syndrome, abusive head trauma, and child maltreatment did not address the identification and prevention of child maltreatment, as per Announcement C-22-03. Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. |
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Provider Response: (Contact the State Licensing Office for more information.) I immediately wrote/typed statements regarding the prevention and identification of child maltreatment. The new policies were then added to our shaken baby syndrome, abusive head trauma and child maltreatment policy. Copies were placed in all 3 rooms, and one was sent to out Certification Representative. |
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| 2024-07-30 | Renewal | 3270.181(c) - Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Regulation: 3270.181(c) Description: Emergency info/agreement updated 6 mos Noncompliance Area: The financial agreement for child #1 was not reviewed by a parent at least once in a 6-month period between 5/3/2023 to 4/18/2024. Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more information.) On our inspection renewal day (7/30/2024) I had the parent of this child review the files contents and complete the proper form stating it was reviewed. The form was signed and dated and placed in the child's file. This will be done at least every 6 month or sooner of there's any changes that occur. |
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| 2024-07-30 | Renewal | 3270.27(e) - Letter to parents | Compliant - Finalized |
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Regulation: 3270.27(e) Description: Letter to parents Noncompliance Area: The parent letter did not explain the facility's emergency plan to accommodate infants, toddlers, children with disabilities, and children with chronic medical conditions. Correction Required: The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan. |
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Provider Response: (Contact the State Licensing Office for more information.) I immediately added/explained our procedure/intent to make accommodations for infants, toddlers and children with disabilities and chronic medical conditions in the event of an emergency or evacuation. |
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| 2023-07-28 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
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Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: The file for Staff Person #1, #2, #3, #4, and #5 did not contain the Pa. Health and Safety update 2022 which was required to be completed by 12.30.22, as per Announcement C-22-06. Correction Required: Staff Person # will have until 8/15/23 to complete this training. |
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Provider Response: (Contact the State Licensing Office for more information.) The update/course was immediately addressed by the director and all of the staff have completed the course by 7/31/23. Certificates were issued to all staff and placed in their file. |
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| 2023-07-28 | Renewal | 3270.151(b) - Conducted by physician, PA or CRNP | Compliant - Finalized |
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Regulation: 3270.151(b) Description: Conducted by physician, PA or CRNP Noncompliance Area: The initial health assessment on file for Staff person #6 is signed by an RN, not a Physician, Physician's Assistant, or CRNP. Correction Required: A health assessment shall be conducted and a report shall be written and signed by a physician, physician's assistant or CRNP. The signature must include the individual's professional title. |
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Provider Response: (Contact the State Licensing Office for more information.) The director informed the staff person that a health assessment must be signed by a physician, physician's assistant, or a CRNP; an RN signed the form which is not valid. |
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| 2023-07-28 | Renewal | 3270.161(d) - Potentially hazardous food refrigerated | Compliant - Finalized |
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Regulation: 3270.161(d) Description: Potentially hazardous food refrigerated Noncompliance Area: A lunchbox was observed in the preschool room at 10:00 AM that contained a cheese stick and yogurt, which were not refrigerated. Correction Required: Potentially hazardous food brought from the child's home or provided by the facility shall be refrigerated. |
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Provider Response: (Contact the State Licensing Office for more information.) There was a yogurt and cheese stick that was left in a lunchbox on a table in the preschool room and should have been placed in the refrigerator until lunchtime or after. |
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| 2022-07-15 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
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Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: The emergency plan on file does not include the elements for the continuity of care, as required effective 7/1/22, as per Announcement C-22-04. Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation.Conditions at the facility may not pose a threat to the health or safety of the children. |
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Provider Response: (Contact the State Licensing Office for more information.) Our emergency plan was lacking the "continuity of care" portion. I wrote up a new plan to attach to our Emergency plan that specifies the necessary steps to continue care during and after a shutdown/closure or disruption of our business/center. |
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| 2022-07-15 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
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Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: The disclosure statement signed at hire in the file for Staff person #1 is not the current required disclosure statement. (See IS CODE SHEET). Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 signed the wrong disclosure statement at the time of her hire. It was replaced/signed with the current required disclosure statement. |
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| 2022-07-15 | Renewal | 3270.33(a)/3270.192(2)(ii) - Each staff person meets quals/Exp, educ., training prior to facility | Compliant - Finalized |
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Regulation: 3270.33(a)/3270.192(2)(ii) Description: Each staff person meets quals/Exp, educ., training prior to facility Noncompliance Area: The file for Staff person #1, does not include a high school diploma or verification of an 8th grade education, required to be an aide in the facility. Correction Required: A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing.A facility person's record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 did not have proof of her high school diploma in her file. I had her (on the day of inspection) go to her home and bring back her HS diploma. A copy was made and sent to the certification representative on 7/15/22 and placed in her file. |
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| 2022-07-15 | Renewal | 3270.77(a) - No peeling paint or plaster | Compliant - Finalized |
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Regulation: 3270.77(a) Description: No peeling paint or plaster Noncompliance Area: There was an area of peeling paint in the infant room, on the wall to the right of the entrance. There was an area of peeling paint in the Older Toddler room, above the cubbies, below the air conditioning unit. Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. |
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Provider Response: (Contact the State Licensing Office for more information.) There was peeling paint in the baby room and up above the cubbies in the older toddler room. On the day of inspection/immediately, the 2 areas were covered up with spackle to ensure the surface was flush and free of any peeling paint. |
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