Description:
Phoenix Children's Academy Private Preschool, Chandler Heights in Gilbert, AZ is much more than just daycare. We offer infant, preschool and child care programs with a curriculum that prepares every student to thrive in the next step in their life. We provide parents peace of mind by giving children an exceptional education every fun-filled day in a setting as nurturing as home. Before and after school programs also available.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0160672 | 2025-10-07 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the Compliance Inspection conducted on 10/7/2025, and are subject to changes pending programmatic review. Please submit the Plan of corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. A copy of the Notice of Inspection Rights was provided at the time of the inspection. 5 of 5 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. The following was discussed, but not limited to: 1) Staff starting date versus date of hire/employment, 2) Tummy time rules, 3) Approved diapering sinks per architect drawings, 4) New rules, effective 8/3/25, including new orientation topic areas, 24 hours required for annual training and email address required for both parents on the Child’s emergency cards, and 5) Side-by-side occupied cribs must be spaced at least 24 inches apart if there is not a plexiglass barrier. | |||
| INSP-0158222 | 2025-08-20 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a complaint #00141610 investigation on 08-20-2025. A full inspection was not conducted at this time. The Compliance Officer provided the facility with a paper copy of the Notice of Inspection Rights at the start of the inspection. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Nursery B- 2:5 Preschool A- 1:6 Preschool B- 1:9 PreK A-1:5 PreK B- 1:14 Todd B- 1:4 Two-A- 1:7 Two-B- 1:7 There were 8 staff members interviewed during this investigation. There was 1 staff file reviewed during this investigation. The Compliance Officer contacted the complainant via email on 08-19-2025. Documentation observed was: Classroom rosters (July and August). Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that the allegation was substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. | |||
| INSP-0048815 | 2024-10-15 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 10/15/2024 and are subject to changes pending programmatic review. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten days from the date the Statement of Deficiencies is received. The Empower Self-Evaluation survey was emailed to the licensee at the time of the inspection. The fingerprint clearance cards for 4 of 4 staff members were verified to be valid through the DPS website at the time of the inspection. The Compliance Officer is Tara Farrell. | |||
| INSP-0048084 | 2024-09-12 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case Number 00089870) conducted on 09/12/2024 and are subject to changes pending programmatic review. The Plan of Corrections will not be accepted at this time. The following staff-to-children ratios were observed: Infant A: 1:4 Toddler A: 1:5 Toddler B: 1:5 Two A: 1:6 Two B: 2:14 Preschool A: 1:13 Preschool B: 1:12 Pre-K A: 1:10 Pre-K B: 2:14 The Department contacted the complainant on 09/11/2024. Documents reviewed: 2 written staff statements 1 incident report 1 Staff file One Staff member was interviewed. Video footage of the incident. The fingerprint clearance cards for 1 of 1 staff members were verified to be valid through the DPS website at the time of the inspection. Upon completion of the Complaint Investigation (Case Number 00089870), it was determined from facility documentation, video, the staff member interview, and the Compliance Officers' observations, that 2 of 2 allegations were substantiated. Compliance Officer #1 is Tara Farrell Compliance Officer #2 is Stacy Marchelli | |||
| INSP-0036993 | 2024-01-22 | Complaint | Complete |
| Initial Comments: The following deficiency was observed at the time of the Complaint Investigation (00068072) conducted on 01/23/2024, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Nursery A: 2:4 Toddler B: 2:7 Two A: 2:9 Two B: 2:15 Pre-school: 1:11 Pre-school A: 1:10 Pre-K: 2:28 The Assistant Director and 4 staff members were interviewed. Upon completion of the Complaint Investigation (00068072), it was determined from Assistant Director/staff member's interviews and the Compliance Officer's observations that the allegation was substantiated. The Compliance Officer is Tara Farrell. | |||
| INSP-0032978 | 2023-10-19 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 10/20/2023, and are subject to changes pending programmatic review. The Plan of Corrections must be submitted using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Empower Self-Evaluation survey was emailed to the facility at the time of the inspection. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. The Compliance Officer is Tara Farrell. | |||
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