New Horizon Academy
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Reviews
When my baby was 9 months at end of the day, there was a toddler in the infant room with the babies. The toddler was playing with my baby and the teacher was cleaning up not paying attention and the toddler bit my 9 month in the face. On top of that they did not call my baby's dad or myself. Near end of our time there few months in roll where my baby didn't gain any weight and they had a lot of babies and not enough full time stabilized staff. I took my daughter to urgent care to get record from a doctor. Lucky her skin wasn't punctured. I filed a complaint to the state but didn't hear anything back on the outcome. There's more but I won't go on. We did get kicked out because my baby's dad went of the deep end about my baby getting bit in the face. Sounds like earlier in the year they had a toddler biting in a complaint filed. So they should of kept those kids out of the baby room. I don't care about letting staff go at end of the night I pay full price without govt. assistance. The week-being of my kid is most important.
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About the Provider
It is not an average mission to provide the best child development on the planet but then New Horizon Academy is not an average company. New Horizon Academy is an exceptional company grown out of the commitment to children and families that Sue Dunkley our founder made in 1971 when she opened her first child care program. Sue's ongoing belief is that there is nothing more important than the self-esteem of every child.
Hours of Operation
- Days of Operation Monday-Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Report Date | Report Type | Report Status |
|---|---|---|
| 2026-02-17 | Licensing Review | - See Violation(s) |
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Violation Category: Minnesota Statutes, section 142B.65, subdivision 5 and Minnesota Rules, part 9503.0120, subpart D - Staff Training
Minnesota Statutes, section 142B.65, subdivision 4 and Minnesota Rules, part 9503.0120, subpart D - Staff Training Violation Description: Staff Training: The program did not comply with CPR training requirements. Staff Training: The program did not comply with first aid training requirements. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved |
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| 2026-01-12 | Licensing Investigation | - See Violation(s) |
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Violation Category: Minnesota Statutes, section 142B.01, subdivision 27 and Minnesota Rules, part 9503.0045, subpart 1, item A - Program Practices Violation Description: Program Practices: Staff did not supervise the children at all times. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved |
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| 2025-11-17 | Licensing Investigation | - See Violation(s) |
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Violation Category: Minnesota Rules, part 9503.0125, item G; and part 9503.0140, subpart 3 - Children's Records Violation Description: Children's Records: Children's files did not contain physical exam documentation. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved |
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| 2025-02-27 | Licensing Review | - See Violation(s) |
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Violation Category: Minnesota Statutes, section 245C.04, subdivision 1, paragraphs (b) and (h) - Background Studies
Minnesota Statutes, section 245A.40, subdivision 1; and section 245A.04, subdivision 14, paragraph (b), clause (1) - Staff Training
Minnesota Statutes, section 245A.40, subdivision 7 - Staff Training Violation Description: Background Studies: The program did not submit a background study for an individual when required, however the program submitted a study before DHS discovered the error. Staff Training: Staff orientation training did not include all required items. Staff Training: All staff did not complete ongoing training requirements. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved |
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| 2024-04-23 | Licensing Review | - See Violation(s) |
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Violation Category: Minnesota Rules, part 9503.0125, item G; and part 9503.0140, subpart 3 - Children's Records
Minnesota Statutes, section 245A.41, subdivision 1, paragraph (d) - Health Practices
Minnesota Statutes, section 245A.41, subdivision 1, paragraph (b) - Staff Training Violation Description: Children's Records: Children's files did not contain physical exam documentation. Health Practices: Food allergy information was not available to staff. Staff Training: The program did not comply with Individual Child Care Program Plan requirements. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved |
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| 2024-01-26 | Maltreatment Investigative Memorandum | |
| 2023-09-27 | Maltreatment Investigation | - See Violation(s) |
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Violation Category: Minnesota Statutes, section 245A.02, subdivision 18 and Minnesota Rules, part 9503.0045, subpart 1, item A - Program Practices Violation Description: Program Practices: Staff did not supervise the children at all times. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved |
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| 2023-01-26 | Licensing Review | - See Violation(s) |
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Violation Category: Minnesota Statutes, section 245A.41, subdivision 1, paragraph (c) - Children's Records
Minnesota Rules, part 9503.0140, subpart 9 - Facility
Minnesota Statutes, section 245A.04, subdivision 14, paragraph (b), clause (1); and section 245A.40, subdivision 1 - Staff Training
Minnesota Statutes, section 245A.41, subdivision 1, paragraph (c) - Staff Training
Minnesota Statutes, section 245A.40, subdivision 4 and Minnesota Rules, part 9503.0120, subpart D - Staff Training
Minnesota Statutes, section 245A.40, subdivision 3 and Minnesota Rules, part 9503.0120, subpart D - Staff Training
Minnesota Statutes, section 245A.40, subdivision 2 - Staff Training Violation Description: Children's Records: The Individual Child Care Program Plan for a child with a known allergy was not updated. Facility: The program's space was not clean. Staff Training: Staff orientation training did not include all required items. Staff Training: Staff persons were not informed of changes to an Individual Child Care Program Plan. Staff Training: The program did not comply with CPR training requirements. Staff Training: The program did not comply with first aid training requirements. Staff Training: Child development and learning training did not contain all required items. |
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Provider Response: (Contact the State Licensing Office for more information.) Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved |
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| 2021-01-15 | Health and Safety Technical Assistance Review | In Compliance |
| 2020-02-13 | Correction Order | |
| 2019-07-12 | Correction Order | |
| 2019-01-22 | Correction Order | |
| 2018-11-29 | Correction Order | |
| 2017-11-06 | Correction Order | |
| 2017-08-02 | Correction Order | |
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