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Child Care Center ✓ Licensed

New Horizon Academy

Eden Prairie, MN · Hennepin County
★ ☆ ☆ ☆ ☆ 1.0 (1 review)
548 Prairie Center Dr, Eden Prairie, MN 55344
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Quick Facts

Capacity
74 children
Age Range
Infants, Toddlers, Preschool, School-Age
Type of Care
Day Program
Subsidized Program
Does not participate
Food Program
Does not participate

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Contact Information

📞 (952) 942-0092
548 Prairie Center Dr
Eden Prairie, MN 55344
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Licensed Child Care Center
Active License
License Number
803892
License Holder
New Horizon Child Care Inc.
Licensed Since
1991
License Issued
Jan 1, 2026
Active Through
Dec 31, 2026
Issued By
Minnesota Department of Human Services
District Office
Hennepin County Social Services
License Conditions: Maximum number of Preschool or School Age in the Blended PreK/School Age classroom is 20.

Reviews

1.0
★ ☆ ☆ ☆ ☆
1 review
5★
0
4★
0
3★
0
2★
0
1★
1
Jayla
2018-08-17 19:26:25
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

I was reading through the reports and I myself have encountered issues with this daycare. When ever my daughter would get upset they would grab her and hold her down like a prisoner and even admitted to it but saying that was the only way to gain control. When asking my daughters friends parent who was dropping off her child she confirmed what my daughter had been saying all along. At the time she was only 3 or 4 and I wanted to give the day care the benefit of the doubt. I feel that Sam the director at that time was very ignorant and when brought concerns it was always an issue to analyze the daycare's or her authority. The day care facility manager was just as naive and I would never send my child back here again. Sam literally wears the tightest yoga pants I have ever seen and has made myself and child feel uncomfortable with a few of her misleading and strange actions. I would never go back!

92 out of 194 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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New Horizon Academy, a Minnesota family-owned and operated company, has been serving young children for over 45 years. Our founder, Sue Dunkley, began her career as an elementary school teacher. Sue knew she needed to provide a nurturing place for children to go before they ventured out into the big world and entered school, a place that would help them believe in themselves. That is why New Horizon was born.

Today, Chad Dunkley, Sue’s son and one of New Horizon Academy’s first students, is our Chief Executive Officer. Chad ensures that the commitment to excellence Sue strived for in New Horizon’s early years and the foundation that our company was built upon continue to be the cornerstone for each New Horizon Academy. Indeed, the entire mission, philosophy, and practices of New Horizon Academy are devoted to that commitment to excellence and the development of a healthy sense of self in every child enrolled in our programs.

Because of our continuing love, belief, and dedication to children, we have flourished and become one of the nation’s most successful and respected providers of child care and early education.

As New Horizon Academy continues to grow and serve more families each year, we will always have family roots, a warm atmosphere, an open door, and a commitment to excellence.

Hours of Operation

  • Days of Operation Monday-Friday
  • Open Hours6:30am - 6:30pm

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Report Date Report Type Report Status
2026-04-14 Licensing Review In Compliance
2025-04-01 Licensing Review - See Violation(s)
Violation Category: Minnesota Statutes, section 245A.1435, paragraph (b) - Infant and Toddler Care Minnesota Statutes, section 245A.40, subdivision 3 and Minnesota Rules, part 9503.0120, subpart D - Staff Training
Violation Description: Infant and Toddler Care: Crib mattresses and/or sheets did not meet safety requirements, and/or items were in a crib for an infant under 12 months. Staff Training: The program did not comply with first aid training requirements.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved
2024-06-05 Licensing Review In Compliance
2023-12-15 Maltreatment Investigative Memorandum
2023-09-22 Maltreatment Investigative Memorandum
2023-09-11 Licensing Investigation - See Violation(s)
Violation Category: Minnesota Statutes, section 245A.02, subdivision 18 and Minnesota Rules, part 9503.0045, subpart 1, item A - Program Practices
Violation Description: Program Practices: Staff did not supervise the children at all times.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved
2023-09-06 Licensing Investigation - See Violation(s)
Violation Category: Minnesota Rules, part 9503.0034, subpart 1; and part 9503.0040, subpart 2, item D - Program Practices Minnesota Rules, part 9503.0040, subpart 1 - Program Practices
Violation Description: Program Practices: A teacher or assistant teacher did not directly supervise an aide. Program Practices: Staff-to-child ratios were not maintained.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved
2023-08-17 Maltreatment Investigation - See Violation(s)
Violation Category: Minnesota Statutes, section 245A.02, subdivision 18 and Minnesota Rules, part 9503.0045, subpart 1, item A - Program Practices
Violation Description: Program Practices: Staff did not supervise the children at all times.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved
2023-06-23 Maltreatment Investigation - See Violation(s)
Violation Category: Minnesota Statutes, section 245A.02, subdivision 18 and Minnesota Rules, part 9503.0045, subpart 1, item A - Program Practices
Violation Description: Program Practices: Staff did not supervise the children at all times.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved
2023-05-30 Licensing Review - See Violation(s)
Violation Category: Minnesota Rules, part 9503.0032, subpart 2; and part 9503.0120, item B - Staff Qualifications Minnesota Statutes, section 245A.40, subdivision 1; and section 245A.04, subdivision 14, paragraph (b), clause (1) - Staff Training Minnesota Statutes, section 245A.40, subdivision 7 - Staff Training Minnesota Statutes, section 245A.40, subdivision 2 - Staff Training
Violation Description: Staff Qualifications: Documentation was not available to show that a teacher met qualifications. Staff Training: Staff orientation training did not include all required items. Staff Training: All staff did not complete ongoing training requirements. Staff Training: Child development and learning training did not contain all required items.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved Correction Documentation Submitted and Approved
2023-03-23 Change of License Review - See Violation(s)
Violation Category: Minnesota Rules, part 9503.0032, subpart 2; and part 9503.0120, item B - Staff Qualifications
Violation Description: Staff Qualifications: Documentation was not available to show that a teacher met qualifications.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved
2023-02-06 Licensing Investigation - See Violation(s)
Violation Category: Minnesota Rules, part 9503.0055, subpart 3 - Behavior Guidance
Violation Description: Behavior Guidance: Children were subjected to prohibited disciplinary actions.
Provider Response: (Contact the State Licensing Office for more information.)
Correction Documentation Submitted and Approved
2021-06-10 Licensing Review In Compliance
2020-11-06 Health and Safety Technical Assistance Review In Compliance
2019-06-12 License Review Report

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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