Description: MOORE CREATIVE LEARNING CENTER is a Child Care Center in GLENDALE AZ, with a maximum capacity of 57 children. This child care center helps with children in the age range of Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0162741 | 2025-11-12 | Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the monitoring inspection conducted on 11/12/25 and are subject to changes pending programmatic review. 2 of 2 Fingerprint clearance cards reviewed were valid via a DPS website search. The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. | |||
| INSP-0131992 | 2025-05-20 | Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the monitoring inspection conducted on 5/20/25 and are subject to changes pending programmatic review. 4 of 4 Fingerprint clearance cards reviewed were valid via a DPS website search. The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. | |||
| INSP-0129916 | 2025-04-30 | Complaint | Complete |
| Initial Comments: The purpose of this inspection was to conduct complaint #127887 investigation on 04.30.25. A full inspection was not conducted at this time. The Written Documentation of Correction is due within 10 days. Ratios observed: 1- to 2-year-olds: 1:6 3- to School-Age: 4:10 Four Staff members were interviewed during this investigation. The following documentation was reviewed: Classroom rosters Diaper logs Menus Upon completion of the complaint investigation, staff interviewed and documentation that 5 out 5 allegations were unable to be substantiated due to lack of evidence. The following unrelated deficiency was observed. | |||
| INSP-0115499 | 2025-03-31 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint #124608 investigation on 3/31/2025. A full inspection was not conducted at this time. Ratios observed: 1- to 2-year-olds: 1:4 3- to School-Age: 1:7 The following documentation was observed: Rosters, transportation logs, children's attendance records, staff attendance records, video footage. The Complainant was interviewed on 3/31/2025. A member of the community was interviewed during the investigation. Five staff members were interviewed during the investigation. Based on the Compliance Officer Supervisor's observations, staff interview, and documentation observed, five of five allegations were substantiated. The following related and unrelated deficiencies were observed. A plan of corrections will not be accepted at this time. NOTE: Repeated and previously cited deficiencies documented are following the licensure of the facility on 3/27/2023. | |||
| INSP-0100716 | 2025-03-20 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the compliance inspection conducted on 3/20/25 and are subject to changes pending programmatic review. 4 of 4 Fingerprint clearance cards reviewed were valid via a DPS website search. The Written Document of Corrections is due within 10 days The following item is due within 10 days of receiving this document: A copy of the current violation free fire inspection. A copy of the current gas inspection. Photos of exterior and interior of facility vehicle that was not present for inspection. | |||
| INSP-0051324 | 2024-12-30 | Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the monitoring compliance inspection conducted on 12/30/24 and are subject to changes pending programmatic review. Compliance Officer # 1: Brian Howell 4 of 4 Fingerprint clearance cards reviewed were valid via a DPS website search. The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. | |||
| INSP-0047532 | 2024-08-30 | Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the monitoring inspection conducted on 8/30/24 and are subject to changes pending programmatic review. Compliance Officer # 1: Brian Howell Compliance Officer # 2: Archana Navin 2 of 2 Fingerprint clearance cards reviewed were valid via a DPS website search. The Plan of Correction will not be accepted at this time. A complete inspection of the facility was not conducted. | |||
| INSP-0046370 | 2024-07-30 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of Complaints #00087713 and #00087717 investigations conducted on 7/30/24 and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 7/30/24. Compliance Officer # 1: Brian Howell Compliance Officer # 2: Archana Navin The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones/Twos: 1:6 Threes:/Fours/School-agers: 1:12 Two staff members were interviewed during this investigation. One fingerprint clearance card was reviewed during this investigation. The following documentation was reviewed: Classroom rosters Statement of services Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 1 of 4 allegations was substantiated. The other 3 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed. | |||
| INSP-0045440 | 2024-07-02 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of Complaint #AZ00036914 investigation conducted on 7/2/24 and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 7/2/24 Compliance Officer # 1: Brian Howell The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones/Twos/Threes: 1:4 Threes/Fours/Fives: 1:9 Three staff members were interviewed during this investigation. Two staff files were reviewed during this investigation. The following documentation was reviewed: Classroom rosters. Text message exchanges. Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 2 of 2 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed. | |||
| INSP-0041777 | 2024-03-22 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the compliance inspection conducted on 3/22/24 and are subject to changes pending programmatic review. Compliance Officer # 1: Brian Howell Compliance Officer # 2: Archana Navin 3 of 3 Fingerprint clearance cards reviewed were valid via a DPS website search. The Empower Survey link was emailed to provider at the time of the inspection. The Written Document of Corrections will not be accepted at this time. The following item is due within 10 days of receiving this document: A copy of the current violation free fire inspection A copy of the current liability insurance | |||
| INSP-0039659 | 2024-03-04 | Complaint | Complete |
| Initial Comments: The purpose of the inspections conducted on 3/4/24 and 3/11/24 was to conduct complaint #79172 investigation. The investigation was initiated on 3/4/24, when Compliance Officer #1 and Compliance Officer #2 attempted to conduct the onsite investigation, however, the facility was closed per a sign on the door that stated, "Due to an urgent family matter the center will be closed this upcoming Monday. (March 4, 2024)". Compliance Officer #1 and the Compliance Officer Supervisor conducted the onsite investigation on 3/11/24. A full inspection was not conducted at this time. A vehicle inspection (Chrysler Town & Country, 5 passenger seats approved) was conducted onsite at the Department on 3/13/24. Insurance must be secured, and the vehicle must contain emergency supplies and be maintained in a clean condition prior to transporting children. Compliance Officer #1 is Celeste Angulo Compliance Officer #2 is Brian Howell Compliance Officer Supervisor is Peggy Kraus Ratios observed: 1-, 2-year-olds: 1:6 3-, 4-, 5-year-olds: 1:8 School-Age: 1:7 Four staff were interviewed during this investigation. Six children were interviewed during this investigation. The Complainant was interviewed on 3/4/24. Additional persons interviewed: Child #1's elementary school staff (2/6/24, 3/4/24), Non-staff (3/12/24). One staff file was reviewed. The fingerprint clearance card reviewed was valid via the DPS website. Two children's files were reviewed. Additional documentation reviewed: City of Glendale Police Department Incident Details Report, elementary school security footage, children's emergency cards, children's attendance records, transportation permission, facility vehicle insurance, facility vehicle registration, classroom rosters. Based on facility documentation, additional documentation reviewed, staff interview, and the Compliance Officers' and Compliance Officer Supervisor's observations, 2 of 2 allegations were substantiated. The following deficiencies were observed, and are subject to change pending programmatic review. The Plan of Corrections will not be accepted at this time. The following was discussed, but not limited to: * Accurate children's attendance records, * Facility motor vehicle registration must be maintained, * Facility motor vehicle tire tread must be monitored and maintained in a safe condition. * Staff files must be complete, including an emergency contact name and telephone number and a complete Criminal History Affidavit. | |||
| INSP-0028977 | 2023-06-26 | Initial Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the initial monitoring compliance inspection conducted on 6/26/23 and are subject to changes pending programmatic review. Compliance Officer # 1: Brian Howell 4 of 4 Fingerprint clearance cards reviewed were valid via a DPS website search. The Written Document of Corrections is due within 10 days | |||
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My 2 year old and 4 year old both attended this daycare and is by far the worst decision we’ve ever made. This daycare is ghetto, and unprofessional. The teacher Gloria in the toddlers room was neglecting my 2 year old, leaving her in poop diapers and never wiping her face when she had boogers, so it would be dried up all over her face. There was one time when my daughter had a 103 fever and went to pick her up, and my daughter was found in the corner of the room by herself and extremely red. No explanation given.
There were many days when we were called to come pickup our daughter or daughters due to one having a “fever” in which they did not. We’ve taken our daughter to the doctors as well each time and have been told that they are perfectly fine and have no fever. They just don’t want to watch or deal with that specific child is all.
My daughter has also been bitten several times, has had blood on her face and has come home with bruises on her head or body. She even had scratches one day going down her back with a handprint welt.
They will twist words and situations and turn it around on you as if it was your fault and will not take ownership of their actions.
My wife and I both work and the day we dropped them off my wife got a call to pickup my 2 year old stating that she had a fever of 100. When I arrived after having to call off work Gloria told me that my daughter was perfectly fine and that she was comfortable at daycare. I said no and told them that it was the last time my girls were going to attend there.
I was then yelled at by Gloria and threatened that she was going to call cps on my kids.
I’m sorry but with the way this daycare is ran cps should be contacted against them.
My son came home with dried blood on his face with no explanation they had me stop in the middle of something important to come get my kids based off a fever they did not have I had them take the temp in front me and no fever and made me take them back anyways they were late every morning to drop my children off and there signs were very misleading on hours and days of operation and they also didn't change or feed my kids like they said that they do there bathroom was very unsanitary and staff seemed to be very confused about cdc regulations