Licensed Child Care Center
✓ Licensed
Hope House Knowledge Center
Wilmington, DE
· New Castle County
2814 WEST 2ND STREET,
Wilmington, DE 19805
Quick Facts
Capacity
122 children
Age Range
6 weeks through 12 years.
Subsidized Program
Does not participate
Food Program
Does not participate
State Rating
5
Missing details such as transportation or rates? Suggest an update to help other families.
Licensed Licensed Child Care Center
Active License
License Number
1128071
Licensed Since
2014
Issued By
Delaware Department of Services For Children, Youth And Their Families
Licensor
OCCL.DSCYF@state.de.us
District Office
State of Delaware, Office of Child Care Licensing
Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Hope House Knowledge Center. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
We are a comprehensive non-medical daycare and preschool center, open to servicing families in need of child care. We support emotional and social skills and increase self-awareness. Hope House Knowledge Center is designed to help develop and enhance core sensory and motor coordination skills.
At HHKC, we understand how important selecting the right child care is and we are dedicated to providing a place where your child can have fun while learning and developing social skills in the process.
Our infants will be provided with a sense of reliability. This is important because they are at the stage of development that cultivates their sense of trust.
Our children in the early childhood stages on the other hand are learning to foster their physical abilities and independence, and our HHKC caregivers will be right there to encourage them along as they find their way.
Finally, as our preschoolers begin to assert control and power over their surroundings, we will be there to help them understand that environment while learning in the process.
At HHKC, we understand how important selecting the right child care is and we are dedicated to providing a place where your child can have fun while learning and developing social skills in the process.
Our infants will be provided with a sense of reliability. This is important because they are at the stage of development that cultivates their sense of trust.
Our children in the early childhood stages on the other hand are learning to foster their physical abilities and independence, and our HHKC caregivers will be right there to encourage them along as they find their way.
Finally, as our preschoolers begin to assert control and power over their surroundings, we will be there to help them understand that environment while learning in the process.
Additional Information:
Financial Arrangements: Child Care Food Program;Purchase of Care;
Hours of Operation
- Monday7:00 AM - 6:00 PM
- Tuesday7:00 AM - 6:00 PM
- Wednesday7:00 AM - 6:00 PM
- Thursday7:00 AM - 6:00 PM
- Friday7:00 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Regulation Code | Status |
|---|---|---|---|
| 2020-09-25 | Non Compliance | 15U - Governing Body | Corrected |
| Corrective Action: Center staff are to follow Phase II Requirements for Child Care. One staff member and all school-age children were not wearing masks as required. Ensure that all staff have read, understand, and agree to follow the Phase II requirements. Provide a signed copy to OCCL by October 9, 2020. | |||
| 2020-09-23 | Non Compliance | 64U - Child Accident and Injury | Corrected |
| Corrective Action: Staff did not obtain a parent/guardian/or authorized release person’s signature on an incident report. The incident report must be fully completed and must include a parent/guardian/or authorized release person’s signature. Review proper procedures on how to complete an incident report. Send documentation that the procedures were reviewed with Staff #1. | |||
| 2020-09-23 | Non Compliance | 32U - Orientation | Corrected |
| Corrective Action: Staff must be trained to administer medication within two months of hire. Three staff were not trained to administer medication. Send documentation that Staff #1, Staff #3, and Staff #4 have completed OCCL’s Administration of Medication training by 10/19/2020. | |||
| 2020-09-18 | Non Compliance | 63U - Administration of Medication | Corrected |
| Corrective Action: Staff members applied medication to a child’s injuries without the permission of a parent or guardian and without completing a Medication Administration Record (MAR). The MAR must be fully completed by a parent or guardian prior to a child receiving any type of medication while in a center’s care. Staff administered medication without being certified to do so. Send documentation that Staff #1, Staff #3, and Staff #4 have completed OCCL’s Administration of Medication training by 10/19/2020. | |||
| 2020-07-22 | Non Compliance | 20U - Positive Behavior Management | Corrected |
| Corrective Action: A staff member was observed ''flicking'' a child's hand. This a prohibited act of behavior management. The staff member's employment was immediately terminated. | |||
| 2020-07-21 | Non Compliance | 14U - Notification to OCCL | Corrected |
| Corrective Action: A licensee shall ensure OCCL is called within one business day in the event of an equipment breakdown including air-conditioning failure. On July 21, 2020, OCCL was notified the air-conditioning unit had been non-operational for a month. | |||
| 2020-07-21 | Non Compliance | 56U - Sleeping Accommodations and Safe Sleep Environments | Corrected |
| Corrective Action: On July 21, 2020, an infant was sleeping on a boppy pillow while wrapped in a blanket on the floor, and another infant was wrapped in a blanket while in a crib. On July 23, 2020, an infant was asleep in a bouncy seat. Infants must sleep only in cribs, and blankets are prohibited. Staff working in the infant rooms must complete Better Kid Care’s online training entitled, “Safe Sleep Practices for Caregivers: Reduce the Risk of SUID” and submit their training certificates to OCCL by August 14, 2020. | |||
| 2020-02-06 | Non Compliance | 40U - Child Files | Corrected |
| Corrective Action: Children's files must contain all elements. Parent's right to know and screen time permission are needed for two children. | |||
| 2020-02-06 | Non Compliance | 30U - Personnel Files | Corrected |
| Corrective Action: Staff files must contain all elements. Annual review of abuse and neglect is needed for one staff member | |||
| 2020-02-06 | Non Compliance | 66U - Emergency Planning | Corrected |
| Corrective Action: Additional emergency food is needed. | |||
| 2019-12-23 | Non Compliance | 28U - General Qualifications | Corrected |
| Corrective Action: A staff member shall be fingerprinted before working with children. A staff member worked for one and one-half days prior to his fingerprint appointment. His employment was terminated during the second day. | |||
| 2019-02-12 | Non Compliance | 20N - Personnel files | Corrected |
| Corrective Action: Obtain a professional development plan for one staff member; a reference for one staff member; and health appraisals with TB for two staff members. | |||
| 2019-02-12 | Non Compliance | 19N - Child files | Corrected |
| Corrective Action: Obtain a signed ''Parent's Right to Know'' for one child. | |||
| 2019-01-17 | Non Compliance | 30N - Ratios, group size, and supervision | Corrected |
| Corrective Action: A licensee shall ensure that direct supervision of children is provided at all times through the assignment of qualified staff who are physically present. A school-age child was alone in a room during a school suspension. The administrator will not allow a child to be in a room without a staff member in the room. | |||
| 2019-01-17 | Non Compliance | 36N - General safety practices | Corrected |
| Corrective Action: A licensee shall maintain all areas of the center in a clean, safe condition free from hazards. A cleaning product and a medication were in the classroom within reach of a school-age child. Remove items and ensure all staff are aware that such hazards cannot be left within reach of children. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Ask the Community
Connect, seek advice, share knowledge.
Providers in ZIP Code 19805
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →