Description:
Glendale Heights Child Care was founded in 1990. It is a privately owned center that prides itself on having low staff turnover and a quality teaching staff. Located in Good Hope School, it is ideally situated for parents who live or work in the North Shore area. Its warm, nurturing environment welcomes children aged 6 weeks to 12 years.
Additional Information:5 stars. Initial License Date: 4/27/1999. Open Jan - Dec.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Violation Date | Rule Number | Rule Summary |
|---|---|---|
| 2026-05-26 | See Violations below | Licensing |
| 2026-05-26 | A tree has fallen during a storm which damaged a portion of fence that makes up the outdoor play space enclosure. This was not reported to the Department within 24 hours after the occurrence. | Violation |
| Description: 251.04(3)(b) — Report - Damage To Premises | ||
| 2026-05-26 | There are gaps underneath the fence which makes up the outdoor play space enclosure. The gaps underneath the fence are greater than 4 inches. A section of fence in the outdoor play space was damaged by a tree that fell. Where the tree fell, damaging the fence, the fence is now less than 4 feet high. | Violation |
| Description: 251.06(11)(b)7. — Outdoor Play Space - Enclosure | ||
| 2026-01-27 | See Violations below | Licensing |
| 2026-01-27 | A partially unpeeled banana for a child was observed in the caterpillar classroom refrigerator sitting on top of a Tupperware container. | Violation |
| Description: 251.06(9)(c)1. — Safe Food | ||
| 2026-01-27 | The cold storage thermometer in the bunny classroom refrigerator read 52 degrees Fahrenheit. The cold storage thermometer in the kangaroo room refrigerator is broken and does not reflect an accurate temperature. | Violation |
| Description: 251.06(9)(d)1.c. — Food Storage - Cold Storage Thermometers | ||
| 2025-08-12 | See Violations below | Licensing |
| 2025-08-12 | The licensee failed to report to the department an incident that resulted in the provider not knowing the whereabouts of a child in attendance at the center within 24 hours of the occurrence. Per video footage & staff interviews, on 7/31/25, Child #1 exited the Dino room, walked through a hallway alone & entered another occupied classroom. Staff A & Staff E reported Staff A was yelling for Child #1 in an attempt to locate his whereabouts. The department learned of this incident upon receipt of a complaint on 8/4/25. Direct Forfeiture assessed 1/3/24. | Violation |
| Description: 251.04(3)(i) — Report - Unknown Whereabouts Or Left Premise | ||
| 2025-08-12 | The center administrator failed to immediately notify the parents of Child #2 and Child #3 that the whereabouts of both children were unknown to the assigned provider when the children were left outside while in the care of Staff C and Staff D on 7/31/25. As of 8/12/25 the parents had not been notified. | Violation |
| Description: 251.04(4)(a)2.d. — Parent Notification - Child's Whereabouts Unknown | ||
| 2025-08-12 | Documentation of the days and hours worked and in which classroom, when the person was included in the staff-to-child ratio is incomplete. For example, departure times were not recorded for two staff in the Tiger classroom on 7/29/25 and for two staff in the Dolphin classroom on 7/31/25. A departure time was not recorded for Staff A in the Dino classroom on 7/31/25. There is no documentation of who met the staff to child ratio in the Dino classroom on 7/31/25 from 3:04-5:06 PM when 3 children are documented as being in the Dino classroom. | Violation |
| Description: 251.05(2)(a)6. — Staff Record - Days & Hours Worked | ||
| 2025-08-12 | Per interviews and review of video footage, Child #1, while in the care of Staff A and B inside the Dino classroom, was not within the sight and sound of Staff A and B to guide his behavior and activities, prevent harm, and ensure safety when Child #1 exited the Dino classroom and walked down the hallway alone until he entered another occupied classroom. Direct forfeiture assessed 1/3/24. Order and direct forfeiture assessed 6/7/24, IPOC & forfeiture assessed 7/29/24. | Violation |
| Description: 251.055(1)(a) — Supervision Of Children | ||
| 2025-08-12 | The center tracking policy was not implemented on 7/31/25 when a group of 10 children was returning inside from the outdoor play space. Staff C and Staff D reported they failed to count the children and conduct a name to face match prior to entering the center which resulted in 2 children being left outside after the door closed. Staff C and D learned the children had been left outside after Staff F delivered the children to Staff D. Direct forfeiture assessed 1/3/24. Order and direct forfeiture assessed 6/7/24. IPOC & forf assessed 7/29/24. | Violation |
| Description: 251.055(1)(f) — Child Tracking Procedure | ||
| 2025-08-12 | A large metal screw multiple inches in length is observed accessible to children on a ledge next to the door children are observed exiting from to access the outdoor play space. | Violation |
| Description: 251.06(2)(a) — Potential Source Of Harm On Premises | ||
| 2025-08-12 | Breakfast service was observed during the visit. USDA minimum meal requirements were not met when frosted flakes cereal and milk was served. The required fruit or vegetable component was not served. In addition, per a review of the posted August 2025 monthly breakfast menu the required fruit or vegetable component is not identified on the breakfast menu for any of the days of the month. | Violation |
| Description: 251.07(5)(a)4. — Meals & Snacks - Minimum Meal Requirements | ||
| 2025-01-30 | See Violations below | Licensing |
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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