Comfort Zone
Quick Facts
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Reviews
In the beginning of 2020 they were great with my daughter. After quarantine happened it's like these teachers completely forgot how to take care of a child. They barely fed my daughter during the day, and when I addressed this concern of their "daily reports" which were half complete when Autumn was picked up, the owner addressed my concerns, but then the teachers started to be petty towards my daughter's belongings and for me checking in on her. I was no longer allowed to text her teacher for updates because she only does it as a "courtesy" for parents. Informed the owner and told her I will be removing her from the facility because of the persisting issues and the owner did not advise that she will correct the problems, she simply said ok. HORRIBLE!!!! I don't know about you guys but I love my daughter and would want her daycare to love and care for her as if she was with her own family. And the teacher that has changed her attitude towards myself and my daughter is MADISON!
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About the Provider
Hours of Operation
- Monday6:30 AM - 6:30 PM
- Tuesday6:30 AM - 6:30 PM
- Wednesday6:30 AM - 6:30 PM
- Thursday6:30 AM - 6:30 PM
- Friday6:30 AM - 6:30 PM
- Saturday 7:00 AM - 6:00 PM
- Sunday 7:00 AM - 6:00 PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2025-11-24 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
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Regulation: 3270.123(a)(3) Description: Services proceeded Noncompliance Area: At the time of the inspection, the file of child #1 did not include a child service report. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). |
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Provider Response: (Contact the State Licensing Office for more information.) Child service report will be completed. |
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| 2025-11-24 | Renewal | 3270.124(b)(2) - Physician name, address, phone | Compliant - Finalized |
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Regulation: 3270.124(b)(2) Description: Physician name, address, phone Noncompliance Area: At the time of the inspection, the emergency contact of child #1 did not include the address and telephone number of the child's physician. Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care. |
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Provider Response: (Contact the State Licensing Office for more information.) Name and address of physician will be obtained. |
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| 2025-11-24 | Renewal | 3270.124(b)(3) - Parent home/work address, phone | Compliant - Finalized |
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Regulation: 3270.124(b)(3) Description: Parent home/work address, phone Noncompliance Area: At the time of the inspection, the emergency contact of child #2 did not include the home and work address of the enrolling parent. Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent. |
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Provider Response: (Contact the State Licensing Office for more information.) Home and work address will be obtained. |
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| 2025-11-24 | Renewal | 3270.131(b)(2) - Toddler/preschool: updated health report every 12 months | Compliant - Finalized |
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Regulation: 3270.131(b)(2) Description: Toddler/preschool: updated health report every 12 months Noncompliance Area: At the time of the inspection, the health assessment of child #2 was dated 10/3/24. Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child. |
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Provider Response: (Contact the State Licensing Office for more information.) Updated health assessment will be obtained. |
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| 2025-11-24 | Renewal | 3270.131(d)(7) - Free from contagious/communicable disease | Compliant - Finalized |
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Regulation: 3270.131(d)(7) Description: Free from contagious/communicable disease Noncompliance Area: At the time of the inspection, the health assessment for child #3 did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable diseases. Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease. |
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Provider Response: (Contact the State Licensing Office for more information.) Statement will be obtained. |
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| 2025-11-24 | Renewal | 3270.192(5) - Two written references | Compliant - Finalized |
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Regulation: 3270.192(5) Description: Two written references Noncompliance Area: At the time of the inspection, the file of staff person #1 and #2 did not include 2 written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. |
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Provider Response: (Contact the State Licensing Office for more information.) References will be obtained. |
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| 2025-11-24 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Regulation: 3270.76 Description: Building Surfaces Noncompliance Area: At the time of the inspection, the walls in the infant, toddler, preschool and 3 year old rooms were dusty. A detached baseboard was observed in the 2 year old room. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) All classrooms will be on regular cleaning schedule. |
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| 2025-11-24 | Renewal | 3270.77(a) - No peeling paint or plaster | Compliant - Finalized |
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Regulation: 3270.77(a) Description: No peeling paint or plaster Noncompliance Area: At the time of the inspection, peeled paint was observed in the 2 year old, infant, 3 year old and preschool rooms. Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. |
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Provider Response: (Contact the State Licensing Office for more information.) All classrooms will be painted and any holes will be spackled. |
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| 2025-07-02 | Unannounced Monitoring | 3270.113(a) - Supervised at all times | Compliant - Finalized |
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Regulation: 3270.113(a) Description: Supervised at all times Noncompliance Area: Ongoing noncompliance, observed staff person #1 not actively supervising children and looking at their personal phone and facetiming. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 was on a personal call. Moving forward all personal calls must be done outside of the classroom. |
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| 2025-06-09 | Unannounced Monitoring | 3270.113(a) - Supervised at all times | Non Compliant - Finalized |
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Regulation: 3270.113(a) Description: Supervised at all times Noncompliance Area: At the time of the inspection, prior to entering the preschool room, certification staff observed staff #3 not actively supervising the 8 children in their care. Staff person #3 was observed looking at personal cell phone. Staff person #3 remained engaged with phone until greeted by certification staff. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member was given a written warning about cell phone usage. The warning stated if she is on her phone while supervising children she will suspended. She also completed a supervision training. |
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| 2025-06-09 | Complaints- Legal Location | 3270.113(d) - No harsh language | Compliant - Finalized |
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Regulation: 3270.113(d) Description: No harsh language Noncompliance Area: At the time of the inspection, it was confirmed by the director staff #1 yelled at the child #1. Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member was given a warning about the nature if her tone and demeanor. |
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| 2025-06-09 | Unannounced Monitoring | 3270.31(e)(4)(i) - Age and Training | Compliant - Finalized |
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Regulation: 3270.31(e)(4)(i) Description: Age and Training Noncompliance Area: At the time of the inspection, the pediatric cpr & first aid training for staff #1 was dated 1//21/22. The pediatric cpr & first aid for staff #2 was dated 4/1/23 and for staff #3 was dated 1/24/23. Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff members obtained their Pediatric CPR and First Aid training certificates on 6/14/25. |
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| 2025-06-09 | Unannounced Monitoring | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: At the time of the inspection, the file of staff person #4 had a mandated reporter training dated 3/3/20. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person # 4-May not work in a child care position at the facility until completed mandated reporter training is obtained. A facility's person record shall include a copy of the completed mandated reporter training. |
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Provider Response: (Contact the State Licensing Office for more information.) Provider submitted the mandated reporter training for staff #4. |
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| 2024-11-06 | Renewal | 3270.106(a) - Clean, age appropriate | Compliant - Finalized |
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Regulation: 3270.106(a) Description: Clean, age appropriate Noncompliance Area: At the time of inspection, facility children in the infant room were observed sleeping in pak-n-play that were not labeled for individual use. Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child. |
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Provider Response: (Contact the State Licensing Office for more information.) The pack-n-play were labeled on 11/6/24 |
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| 2024-11-06 | Renewal | 3270.107/3270.161(d) - Refrigerator/Potentially hazardous food refrigerated | Compliant - Finalized |
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Regulation: 3270.107/3270.161(d) Description: Refrigerator/Potentially hazardous food refrigerated Noncompliance Area: At the time of inspection, the refrigerator in the infant room used to store milk and other products did not have a thermometer. Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator. Potentially hazardous food brought from the child's home or provided by the facility shall be refrigerated. |
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Provider Response: (Contact the State Licensing Office for more information.) All facility refrigerators with potentially hazardous foods will have a thermometer in place at all times. |
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