Description: The Bright Horizons Family Solutions mission is to provide innovative programs that help children, families, and employers work together to be their very best.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0172454 | 2026-04-20 | Complaint | Complete |
| Initial Comments: The purpose of this inspection was to conduct a complaint (#00166271) investigation on 04-20-2026. A copy of the Notice of Inspection Rights was provided at the time of the inspection. A full inspection was not conducted at this time. The facility submitted a self-report. The following deficiencies were observed and are subject to change pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of the receipt of the Statement of Deficiencies. The ratios observed were: *Infant room- 1:4 *Infant room- 2:5 *Infant room- 2:6 *1's room- 1:5 *1's room- 2:4 *1's room- 2:8 *2's room- 1:7 *2's room- 1:7 *2's room- 2:7 *2's room- 2:10 *3's room- 2:14 *3's room- 2:17 *4's room- 1:12 *4's room- 1:12 *4's room- 1:13 There were 3 staff members interviewed during this investigation. The documentation observed was: *Written staff statements *Rosters *3 staff files 3 of 3 fingerprint clearance cards were determined to be valid at the time of the inspection Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that 1 of 1 allegation was substantiated. The following was discussed, but not limited to: 1. Non-crawling infant tummy time discussion. 2. Preschool playground: exposed splintery wood located on the sandbox border | |||
| INSP-0166800 | 2026-01-20 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the Compliance Inspection conducted on 1/20/2026, and are subject to changes pending programmatic review. Please submit the Plan of corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. A copy of the Notice of Inspection Rights was provided at the time of the inspection. 6 of 6 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. The following items were discussed, but not limited to: *Monitor classroom temperatures *Diaper changing containers to have a liner and a tight-fitting lid *Posted lesson plans to reflect correct date *Labeled personal products *Continue to monitor resilient surfacing on toddler playground *Menu will include the specific foods to be served *Criminal History Affidavit will be complete *Children's attendance records will include a time and parent signature or other unique identifier for each arrival and departure | |||
| INSP-0052235 | 2025-01-22 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 01/22/2025 and are subject to changes pending programmatic review. A paper copy of the Notice Of Inspection Rights and the Small Business Bill of Rights was given to the Assistant Facility Director at the beginning of the inspection. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Empower Self-Evaluation Survey link was emailed to the Provider. The Emergency Disaster Contact Form was completed at the time of the inspection. The DES Group Size was observed in compliance at the time of the inspection. The fingerprint clearance cards for 11 of 11 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: *Secure black plastic in the framed sensory table *Rusted screw heads on the shed will be inaccessible *Complete a new Criminal History Affidavit each time a fingerprint clearance card is renewed *Emergency, Information, and Immunization Record Cards will be complete *Maintain cribs with non-porous barriers at least 2 feet apart *Fill holes (from previous paper towel dispenser) in the Kinder toilet rooms *Toxic plants will be inaccessible to enrolled children *An application to add the outdoor activity area located near Infant 1 can be submitted through the Portal Compliance Officer #1 is Heather Bauer. Compliance Officer #2 is Sherri Pavlisick. | |||
| INSP-0037130 | 2024-01-25 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 01/25/2024 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Empower Self-Evaluation link was emailed to the provider. The DES Group Size was observed in compliance at the time of the inspection. The fingerprint clearance cards for 4 of 4 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: * Infant feeding instructions * Vinyl mats will be maintained in a clean condition Compliance Officer is Heather Bauer. | |||
| 2022-01-14 | article 3 | R9-5-306.A.1. | |
| Initial Comments: Based on the facility documentation and the Surveyor's observation, it was determined that 8 out of 50 enrolled children's attendance records reviewed lacked the following required documentation: Child #1, Child #2, and Child #3: Release time and signature for 01/13/2022. Child #4: Release time and signature for 01/12/2022. Child #5: Admission time and signature for 01/12/2022. Child #6: A complete release signature (initials only) on 01/10/2022, 01/11/2022, 01/12/2022, 01/13/2022, and 01/14/2022. Child #7: Release time and signature on 01/04/2022, 01/05/2022, 01/07/2022, and 01/11/2022. Child #8: Release time and release signature on 01/05/2022. | |||
| 2022-01-14 | article 5 | R9-5-501.A.12 | |
| Initial Comments: Based on the Surveyor's observation, the following hazards were accessible to enrolled children: Kinderprep 3: * The tint was peeling on the south window. * The corner wall had chipped paint with exposed metal and drywall. Kinderprep #1: * There was chipped paint on the rounded corner with exposed metal and drywall. 2's Four classroom: * The drawer was coming unattached from the cabinet. Infant 1 classroom: * The corner wall had chipped paint with exposed metal and drywall. | |||
| 2022-01-14 | article 5 | R9-5-501.A.13.a.b. | |
| Initial Comments: Based on the Surveyor's observation, the following hazards were accessible to enrolled children: Kindergarten: * There was sticky residue on the beige table. Toddler 2 classroom: * There was sticky residue on the sink for the dramatic play set. * There was a tear on the edge with foam exposed on the stump seat. Toddler 3 classroom: * There was sticky residue on the back of the bookshelf. | |||
| 2022-01-14 | article 5 | R9-5-501.A.19.a.b. | |
| Initial Comments: Based on the Surveyor's observation, in the Kindergarten classroom, there was a spray bottle of hand sanitizer on desk that was accessible to enrolled children. (This spray bottle had a warning label documenting, "Children under 6 years of age should be supervised by an adult when using".) | |||
| 2022-01-14 | Article 5 | R9-5-501.A.21.a.b. | |
| Initial Comments: Based on the Surveyor's observation, in the Kindergarten restroom, there was a plunger located on the floor to the side of the handwashing sink. | |||
| 2022-01-14 | article 5 | R9-5-502.C.1.m.n. | |
| Initial Comments: Findings; Based on facility documentation and the Surveyor's observation, it was determined that the kitchen lacked posted written dietary instructions for all infants. | |||
| 2022-01-14 | article 5 | R9-5-503.A.3.4. | |
| Initial Comments: Based on the Surveyor's observation, in the Infant 1 room, the soiled diaper container lacked a lid. | |||
| 2022-01-14 | article 5 | R9-5-503.F.1. | |
| Initial Comments: Based on the Surveyor's observation, in the Toddler 2 classroom, 2's 1 classroom, 2's 3 Classroom, and the 2's 4 Classroom, the soiled diaper containers were located next to the diaper changing area accessible to enrolled children. | |||
| 2022-01-14 | Article 5 | R9-5-508.C. | |
| Initial Comments: Based on facility documentation and the Surveyor's observation, it was determined that the PM snack menu lacked a second component for 01/13/2022 and 01/14/2022. | |||
| 2022-01-14 | article 5 | R9-5-509.C.18.b. | |
| Initial Comments: Based on facility documentation and the Surveyor's observation, the weekly menu lacked the specific foods to be served. The menu stated yogurt but did not list the specific kind of yogurt. The menu stated trail mix but did not list the specifics of the trail mix. | |||
| 2022-01-14 | Article 5 | R9-5-512.C.2.a-c. | |
| Initial Comments: Based on the Surveyor's observation, in the Kinderprep 3 restroom, the tile was torn with a large gap in the middle of the restroom and at the threshold of the entrance to the restroom. | |||
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Be the first to review this childcare provider. Write a review about Bright Horizons Family Center. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Connect, Seek Advice, Share Knowledge