Step By Step School For Early Learning
Quick Facts
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Reviews
I would not even give a single star to this daycare. If you want your baby to be hurt and bitten in the daycare, then send your baby to it. My baby was hurt and bitten numerous times in the daycare. For the first time when we complaint about it, the direct Rachel Johnson said that "why you just don't hire a nanny??????" Excuse me??? Nanny will abuse babies!!!! For the second time when we complaint about it, Rachel Johnson expelled our baby!!!!! Our baby is innocent! PLEASE DON'T USE STEP BY STEP!!!
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About the Provider
Hours of Operation
- Monday7:00 AM - 6:00 PM
- Tuesday7:00 AM - 6:00 PM
- Wednesday7:00 AM - 6:00 PM
- Thursday7:00 AM - 6:00 PM
- Friday7:00 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2025-10-17 | Complaints- Legal Location | 3270.113(a) - Supervised at all times | Compliant - Finalized |
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Regulation: 3270.113(a) Description: Supervised at all times Noncompliance Area: On September 30, 2025 Child #1 wet themself on the playground and was escorted to the restroom by Staff #2. Once at the restroom child #1 entered and Staff #2 proceeded to go to the classroom and retrieve dry clothes. Staff#1 noticed the other staff walking away from bathroom that child was in and went to the restroom door until the child's staff returned. It was approximately30-45 seconds in break of supervision. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. |
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Provider Response: (Contact the State Licensing Office for more information.) A final warning was given to staff #2 on 10/1/2025 for failure to follow supervision regulation and policies. In addition, training occurred with staff #2 that day and with entire staff on October 8th during a staff meeting on active supervision regulation and policies. |
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| 2025-07-21 | Renewal | 3270.77(a) - No peeling paint or plaster | Compliant - Finalized |
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Regulation: 3270.77(a) Description: No peeling paint or plaster Noncompliance Area: During renewal inspection 8-1-25, there was multiple areas of peeling paint on the building next to the children's playground accessible to the children. Pictures were taken and shown to the Executive Director. Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. |
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Provider Response: (Contact the State Licensing Office for more information.) We purchased the special covering paint at Home Depot and will scrape and apply tomorrow afternoon. |
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| 2025-06-11 | Complaints- Legal Location | 3270.113(a) - Supervised at all times | Compliant - Finalized |
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Regulation: 3270.113(a) Description: Supervised at all times Noncompliance Area: Unannounced investigation on 6-13-25 revealed that Staff#1 would do dishes in another room while the children she was to be supervising were in another adjacent room. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff are provided coverage to wash dishes without children present. |
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| 2025-06-11 | Complaints- Legal Location | 3270.113(b) - No physical punishment | Compliant - Finalized |
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Regulation: 3270.113(b) Description: No physical punishment Noncompliance Area: The complaint investigation revealed Staff #1 inappropriately disciplined a child in her care on 4-7-25. Correction Required: A facility person may not use any form of physical punishment, including spanking a child. |
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Provider Response: (Contact the State Licensing Office for more information.) We will be doing ongoing observations via camera and classroom. Previous observations and conversations have been made with the staff member and possible reassignment. |
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| 2025-06-11 | Complaints- Legal Location | 3270.175(b) - Used by all occupants | Compliant - Finalized |
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Regulation: 3270.175(b) Description: Used by all occupants Noncompliance Area: Unannounced investigation on 6-13-25 revealed that Staff#1 during transportation of children in the facilities van, on one occasion, children were moving about and not secured in proper vehicle restraints while the van was in motion. Correction Required: Safety restraints installed in the vehicle at the time of manufacturing shall be used by all occupants. |
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Provider Response: (Contact the State Licensing Office for more information.) Multiple meetings with the staff member and then ultimately termination. |
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| 2025-02-03 | Allocated Unannounced Monitoring | 3270.151(a) - 12 months prior to service and every 24 months thereafter | Compliant - Finalized |
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Regulation: 3270.151(a) Description: 12 months prior to service and every 24 months thereafter Noncompliance Area: During an Unannounced Monitor on 2-3-25, Staff #1 and #2 did not have a Health Assessment on file. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. |
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Provider Response: (Contact the State Licensing Office for more information.) Step by Step North Atherton Administration will ensure newly hired staff have submitted health assessments prior to first day of work. |
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| 2025-02-03 | Allocated Unannounced Monitoring | 3270.31(f) - Health and Safety Training | Compliant - Finalized |
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Regulation: 3270.31(f) Description: Health and Safety Training Noncompliance Area: During an Unannounced Monitor on 2-3-25, Staff #3 and #4 did not have completed Health and Safety components within their first 90 days of hire. Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. |
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Provider Response: (Contact the State Licensing Office for more information.) Step by Step North Atherton will ensure new staff complete required 90-day trainings within this timeframe. Staff that fall into this group will not be left alone with children until completion. |
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| 2024-07-08 | Renewal | 3270.31(e)(4)(i) - Age and Training | Compliant - Finalized |
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Regulation: 3270.31(e)(4)(i) Description: Age and Training Noncompliance Area: During the Renewal Inspection 7-10-24, Staff 1person #1, Date of Hire 3-14-24, did not have Pediatric First-Aide/Pediatric CPR training complete and on file. Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff Person #1 will attend the Scheduled training 9-17-24, or if one comes available sooner. Until she has her certification, she will not be left alone with children. |
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| 2023-07-10 | Renewal | Renewal | Compliant - Finalized |
| 2023-01-09 | Allocated Unannounced Monitoring | Allocated Unannounced Monitoring | Compliant - Finalized |
| 2022-07-11 | Renewal | Renewal | Compliant - Finalized |
| 2019-07-10 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Noncompliance Area: During renewal inspection on 7-19-19, the outdoor playground fence had a broken rail creating a sharp protrusion and the stairs inside leading to Turtles had a portion loose creating a trip hazard. These were pointed out to Director. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) Cut and sand protruding portion of the fence rail to leave a smooth edge. Glue step edge down to reduce possibility of tripping. Will monitor. |
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| 2019-07-10 | Renewal | 3270.82(g) - Clean and good repair | Compliant - Finalized |
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Noncompliance Area: During the Renewal Inspection on 7-19-19, the toilet in the boys bathroom near Hippos was not flushing properly. This was brought to the attention of the Director. Correction Required: Toilet areas and fixtures shall be cleaned daily and be in good repair. |
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Provider Response: (Contact the State Licensing Office for more information.) Replace part in water tank to allow for consistent working order and proper filling. Will monitor. |
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| 2018-07-30 | Renewal | 3270.21/3270.76 - General Health and Safety/Building Surfaces | Compliant - Finalized |
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Noncompliance Area: During Renewal inspection on 7-30-18, a severely cracked window was observed in the Monkeys Room. This matter was brought to the attention of the Director/Owner. Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) A replacement window has been ordered to replace the cracked window. Window will arrive the week of Sept. 10 and will be installed the week of the 17th. |
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| 2018-01-17 | Complaints- Legal Location | 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children | Compliant - Finalized |
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Noncompliance Area: A child was left behind in the Turtles room for approximately 45 seconds as staff proceeded to go outside. Staff #1 failed to count properly as they left the room to go outside. Staff #2 counted as they exited the building at the door and discovered a child was not present. This occurred approximately six months ago. Staff #1 is no longer employed. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) Director reviewed procedures for counting children when the class is moving from one area of the center to another (head count at each doorway as children move through). Reviewed with full staff at a monthly staff meeting. Also introduced a new visual card system with photo ID cards to be worn by each childs primary teacher while they are present at school. |
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If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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