Upmc Mercy Child Development
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Reviews
I'm familiar w/ Mercy Daycare from both Clinicals in Nursing school, & my own experiences with my child.
Although it can be difficult to find information on the center, once in touch they are very responsive.
My son has been well taken care of, they have always worked with us with what we wanted as parents, everything from special formula, gluten free foods, no MIL, etc. ( yes we are those parents). But they are experienced with many dietary restrictions and are happy to accommodate. They have also always worked with us when we need to change days or add days. My toddler loves his teachers, all the activities, and the outdoor play. He likes going to see his friend and play. My newborn will also be attending this fall.
I highly recommend the CDC center.
Momone....call back. Mercy's Child Development Center is the best daycare center out there. My son started there when he was just about 3; then until he started kindergarten. He then went to the summer program until age 9. It is the premier child care center. I trusted them with my son explicitly. The staff is personable and responsible. I was very sad when my son was too old to go there. So call them. When I was looking for a daycare for my son there were multiple centers that didn't call back. I called them. Stop being so passive/agressive and call them back. It't worth it.
Would be nice if someone would return a simple phone call, so that I could get on the waiting list, or get my child into my FIRST choice "daycare" , If I cant even get a call back, I wonder why Im even still considering it, if not even one person can give a courtesy call. I simply left 2 numbers to be contacted at, asked if there was room, or if I could fill out the proper paperwork, and PAY, to get her on the waiting list why would somone not call back if they are going get my hard earned money?!?! YOU'RE LOSING PERSPECTIVE CLIENTS due to your phone ettiqute, or lack of!!! I wouldnt suggest a daycare to someone, if they cant even get anyone on the phone, what if there was an emergency?
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2025-10-07 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
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Regulation: 3270.103 Description: Small Toys and Objects Noncompliance Area: There were small pieces of vinyl tearing off a toddler sized sofa in Room 8 (older toddler), accessible to toddlers in care. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more information.) All areas of toddler sized vinyl sofa that were showing signs of wear/tearing were immediately covered with heavy duty tape when discovered. |
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| 2025-10-07 | Renewal | 3270.124(b)(6) - Insurance coverage information | Compliant - Finalized |
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Regulation: 3270.124(b)(6) Description: Insurance coverage information Noncompliance Area: The emergency contact form on file for child #2 did not include the child's health insurance information. Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable. |
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Provider Response: (Contact the State Licensing Office for more information.) The parent added the health insurance policy number to the emergency contact form on file for child #2. |
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| 2025-10-07 | Renewal | 3270.181(c) - Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Regulation: 3270.181(c) Description: Emergency info/agreement updated 6 mos Noncompliance Area: The current agreements on file for children #1- #4 were reviewed and updated by parents in writing on 2/28/25 and then again on 9/1/25. Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more information.) Since all current agreements for children #1-#4 are dated for 9/1/25, we will ensure that parents review their emergency forms/financial agreements during the month of March 2026 to maintain compliance. |
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| 2025-10-07 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Regulation: 3270.76 Description: Building Surfaces Noncompliance Area: There were 4 large strollers (seating 4-6 children) in Room 2, taking up a large portion of the space allowed for child care. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) All large strollers present in Room 2 during inspection were removed following inspection, ensuring adequate floor space for childcare. |
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| 2024-10-22 | Renewal | 3270.33(a)/3270.192(2)(iii) - Each staff person meets quals/Exp, educ., training at facility | Compliant - Finalized |
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Regulation: 3270.33(a)/3270.192(2)(iii) Description: Each staff person meets quals/Exp, educ., training at facility Noncompliance Area: The files for Facility Persons #1, #2, and #3 did not include documentation of the child care experience required for the each staff person's noted classification. Correction Required: A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing. A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) The child care employment verification form was completed and added to the file for each staff person to verify prior experience attained while employed at UPMC Mercy. |
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| 2023-10-04 | Renewal | 3270.111(b) - Posted in group space | Compliant - Finalized |
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Regulation: 3270.111(b) Description: Posted in group space Noncompliance Area: Room 13, now used as an early morning drop off room, lacked a posted written schedule. Correction Required: The written plan of daily activities shall be posted in the group space. |
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Provider Response: (Contact the State Licensing Office for more information.) On the day of inspection, a written plan of daily activities was created and posted in Room 13. |
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| 2023-10-04 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
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Regulation: 3270.123(a)(3) Description: Services proceeded Noncompliance Area: The files for children #1 and #2 lacked documentation that the child service reports on file were shared with the parents. The files for children #3 and #4 contained consecutive service reports which were shared with parents at an interval greater than 6 months. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). |
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Provider Response: (Contact the State Licensing Office for more information.) Child files for children #1 and #2 now have documentation (parent signature) showing that the Child Service Report was shared with the parent. Copies of signed Child Service Reports for children #1 and #2 were emailed to licensing representative. |
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| 2023-10-04 | Renewal | 3270.135(a)(3) - Disposable diapers | Compliant - Finalized |
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Regulation: 3270.135(a)(3) Description: Disposable diapers Noncompliance Area: The hands free can in the diapering area of Room 5 was not functioning at the time of the inspection. The hinges on the lid appeared to be detached. Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can. |
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Provider Response: (Contact the State Licensing Office for more information.) On the day of inspection, the hinges on the hands-free garbage can in diapering area of Room 5 were repaired so that the garbage can was able to function properly in a hands-free manner. |
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| 2023-10-04 | Renewal | 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test | Compliant - Finalized |
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Regulation: 3270.151(a)/3270.192(3) Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test Noncompliance Area: The files for staff #1 and #2 contained consecutive health assessments dated more than 24 months apart. The most recent health assessments on file for both staff are now current. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff files for staff #1 and #2 have current staff health assessments. |
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| 2023-10-04 | Renewal | 3270.66(a) - Locked or inaccessible | Compliant - Finalized |
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Regulation: 3270.66(a) Description: Locked or inaccessible Noncompliance Area: Toilet cleaner was accessible to children in a restroom in the hallway. Children were observed in the hall while the restroom door was open. The toilet cleaner was observed on a low shelf in an unlocked cabinet inside the restroom. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
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Provider Response: (Contact the State Licensing Office for more information.) On the day of inspection, a child latch lock was placed on the cabinet in the staff bathroom. A child doorknob cover was also placed on the outside doorknob of the staff bathroom and the bathroom door will remain closed at all times. |
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| 2022-10-31 | Renewal | 3270.102(a)/3270.103 - Clean and good repair/Small Toys and Objects | Compliant - Finalized |
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Regulation: 3270.102(a)/3270.103 Description: Clean and good repair/Small Toys and Objects Noncompliance Area: Exposed foam batting was observed on the back of a bouncy seat cover in the infant room. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more information.) On the day of inspection, the bouncy seat cover was discarded. |
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| 2022-10-31 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
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Regulation: 3270.103 Description: Small Toys and Objects Noncompliance Area: Plastic Easter basket grass was observed in the sensory bin in the older toddler room 9. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more information.) Upon confirmation from certification representative on 11/1/2022, the plastic Easter basket grass was removed from the sensory bin and discarded. |
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| 2022-10-31 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
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Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: The facility's emergency plan did not address continuity of operations. Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. |
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Provider Response: (Contact the State Licensing Office for more information.) Our facility's emergency plan will be updated to include an area that addresses continuity of operations. Updated emergency plan will then be reviewed with staff, distributed to parents, and sent to local and county entities. |
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| 2022-10-31 | Renewal | 3270.66(a) - Locked or inaccessible | Compliant - Finalized |
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Regulation: 3270.66(a) Description: Locked or inaccessible Noncompliance Area: An open box containing several bottles of toilet cleaner was observed on the floor in the rear stall of the restroom near the gross motor room. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
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Provider Response: (Contact the State Licensing Office for more information.) On the day of inspection, the open box of toilet cleaner was placed out of reach of children. |
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| 2021-10-19 | Renewal | 3270.124(e) - Written emergency plan posted | Compliant - Finalized |
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Regulation: 3270.124(e) Description: Written emergency plan posted Noncompliance Area: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not posted in Room 5. Correction Required: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency shall be displayed conspicuously in every child care space and shall accompany a staff person who leaves on an excursion with children. |
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Provider Response: (Contact the State Licensing Office for more information.) The plan was posted on the day of the inspection. |
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