October 15, 2012- General Manager Annapolis, MD
Present City Dock Coffee
General Manager:
Promoted from within in a 2 year time period from Barista, to Shift Leader, to Assistant Manager, to Part-Time Baker to a General Manager position.
Responsible for conducting the day-to-day operations.
Maintained proper inventories and par levels.
Managed employee staffing and scheduling.
Ensured quality control, as well as providing fast, accurate and friendly direct customer service.
Instructed and trained staff in the preparation, cooking, garnishing, and/or preparation of drinks and food.
Part-time Baker for four City Dock Coffee locations, as well as assisted in baking and coordinating for Catering Events.
August 13, 2011- General Manager Arlington, VA
May 12, 2012 Ray’s the Steaks
General Manager:
Serving both in-house and off-premise customers with 150 employees, $6 Million in annual sales.
Responsible for conducting the day-to-day operations of the 3 restaurant(s) in the Ray’s restaurant network.
Handled payroll, banking, and food/liquor/non-food purchasing.
Maintained proper inventories and par levels.
Managed employee staffing and schedules.
May 29, 2005- General Manager Arlington, VA
August 12, 2011 Greenberry’s Coffee and Tea
General Manager:
Promoted from within in a 2 year time period from Barista to Shift Leader to a General Manager position.
Oversaw the day-to-day operations and troubleshooting.
Worked together with the owners on new ideas to increase annual sales.
Responsible for interviewing, hiring, and training of all staff.
Managed inventory and controlled food and labor costs.
Ensured quality control, as well as providing fast, accurate, and friendly direct customer service.
Instructed staff in the preparation, cooking, garnishing, and/or preparation of drinks and food.
Wrote the weekly schedules and processed payroll.
Helped in coordinating networking events for catering.
December 5, 2004- Cashier Clerk Arlington, VA
May, 29, 2005 Stanley Adams Printing and Stationary
Assistant Sales Manager:
Promoted from within from a Cashier Clerk to an Assistant Sales Manager position.
Responsible for printing wedding, birthday and other special occasion(s) invitations.
Responsible for greeting customers and maintaining a friendly and organized environment.
Made and kept track of daily appointments.
Helped in the design layouts and typography of a selection of the stationary.
Education:
May, 2004 – Sept., 2008 The Art Institute of Washington Arlington, VA
Media Arts and Animation
Technical Skills:
Windows
Excel
Power Point
Various Facsimile/Copier Equipment
Word Perfect
Internet Explorer
References furnished upon request
