Discovery Years

Extremely Concerned – A Serious Warning to Fellow Parents

I am writing this review out of deep concern and a sense of responsibility to other parents. My experience with this daycare has been nothing short of alarming, and I urge anyone considering this facility to proceed with extreme caution.

First and foremost, the safety of my child was severely compromised when staff handed my infant over to me without confirming my identity or asking for ID. Despite having court documents on file that clearly specify only authorized individuals may pick up my child, the staff showed no understanding of the seriousness of this violation when I brought it to their attention. Their response was dismissive, simply stating that "you’re the one who got him," as if that excused the complete lack of protocol.

Even more disturbing is the consistent neglect my infant has experienced. The daycare has deprived my child of over three hours of sleep daily and failed to feed him multiple times. My baby has now lost weight and may require hospitalization due to a medical condition that makes regular feeding absolutely critical—something the daycare was fully informed about in advance. Their negligence has put my child’s health at serious risk.

When I attempted to address these issues, my concerns were met with excuses. I was told my baby was simply "adjusting" and was refusing to nap and eat—claims that contradict his behavior before attending this daycare. No one answers the phone or returns urgent calls, even as my child’s health deteriorates.

This facility has demonstrated a consistent lack of communication, accountability, and basic care. I strongly urge other parents to protect their children and seek a daycare that will prioritize safety, well-being, and professionalism. This is not just a matter of poor service—it is a matter of a child's health and safety being blatantly disregarded.